Yellow Sub Trading
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Yellow Sub Trading is facing severe customer experience challenges across nearly every operational area. Customers consistently report undelivered orders, refused refunds, unanswered calls and emails, and poor product quality. A small number of positive reviews praise fast delivery and styling variety, but the overwhelming pattern points to systemic failures in fulfilment, communication, and consumer rights handling.
TrustIndex
1.9
Based on recent customer reviews, Yellow Sub Trading is described as an online clothing retailer where customers report severe and recurring failures across fulfilment, refunds, and customer support. Buyers describe paid orders not arriving, returns acknowledged but never refunded, unresponsive call centres and email tickets, and product quality that often does not match listings. A small minority report quick delivery and easy exchanges.
The most common complaint about Yellow Sub Trading, based on Hellopeter's AI analysis of recent customer reviews, is Delivery, Fulfilment & Logistics. Customers repeatedly report paid orders never arriving, overnight and express delivery fees being taken with no faster service rendered, courier handovers failing, and tracking that stalls or shows shipped without movement for weeks.
Yellow Sub Trading has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 82 reviews in the last 12 months. Hellopeter has tracked Yellow Sub Trading across 347 total reviews. How is the TrustIndex calculated? →
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