WISE BANK
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
WISE BANK
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Anna-Marie Joubert
1 reviews | Active since Mar 2020
13 Apr 2026, 09:48
Unsatisfied and Disappointed with Wise Banks Conduct of my account
I saw there is a couple of complaints simular to my situation on Hello Peter!! I will be sending my Complaints to the following Banking Authorities FCA, PEA, FSCS and FOS. The manner That wise is dealing with this is Unacceptable!! Up to now I have no reason of why my account was closed and how long (Time frame) that will take to receive my refund after launching a dispute and asking for a refund. If you had any intent to close my account due to the way I was handeling my account or any unsatisfied transactions proceeds or what ever reason, this should have been communicated with me prior to closing my account and before I have nominated my account with Wise to receive funds for a business transaction. I received a email from wise informing me that my account is closed and without any prior notification of their intention to do so. But only after I have received funds and send the funds to my FNB account also in my Business name, my account was closed and the funds transfer was canceled. Just after I had a client pay me through wise and now Wise are holding the funds and refuse to give me a reason and a time frame for it to be resolved, only that a Due Diligence is being performed. What Due diligence, was rh8s not Support to have been din when I opend my account or if so then ask me for an Invoice and Contract with my client??? Then I got a mail after launching a dispute saying the refund has been made. But the tracking of the funds was stuck and when I enquired, the agent told me it will take a couple of days, nobody knows how long or why, only that they are performing a due diligence.... My Business is now severely influenced by this!! This is unacceptable!! I will launch a complaint on every social media platform I can to warn people against the business operations of wise!!!!
Helpful (0)
|Replies (0)AJ
Anna-Marie Joubert
1 reviews | Active since Mar 2020
13 Apr 2026, 09:48
Unsatisfied and Disappointed with Wise Banks Conduct of my account
I saw there is a couple of complaints simular to my situation on Hello Peter!! I will be sending my Complaints to the following Banking Authorities FCA, PEA, FSCS and FOS. The manner That wise is dealing with this is Unacceptable!! Up to now I have no reason of why my account was closed and how long (Time frame) that will take to receive my refund after launching a dispute and asking for a refund. If you had any intent to close my account due to the way I was handeling my account or any unsatisfied transactions proceeds or what ever reason, this should have been communicated with me prior to closing my account and before I have nominated my account with Wise to receive funds for a business transaction. I received a email from wise informing me that my account is closed and without any prior notification of their intention to do so. But only after I have received funds and send the funds to my FNB account also in my Business name, my account was closed and the funds transfer was canceled. Just after I had a client pay me through wise and now Wise are holding the funds and refuse to give me a reason and a time frame for it to be resolved, only that a Due Diligence is being performed. What Due diligence, was rh8s not Support to have been din when I opend my account or if so then ask me for an Invoice and Contract with my client??? Then I got a mail after launching a dispute saying the refund has been made. But the tracking of the funds was stuck and when I enquired, the agent told me it will take a couple of days, nobody knows how long or why, only that they are performing a due diligence.... My Business is now severely influenced by this!! This is unacceptable!! I will launch a complaint on every social media platform I can to warn people against the business operations of wise!!!!
0
Replies (0)MGJM
Maditsi Gladwin Jonathan Mmatli
1 reviews | Active since Feb 2024
19 Nov 2025, 08:33
Poor customer service
I have noticed that someone that I don't know has wise account under my name and I was not aware of that, until I wanted to open it. But I wrote countless complaints about it but wise didn't even bother to help me. It means they are supporting ****mers
Helpful (0)
|Replies (0)MGJM
Maditsi Gladwin Jonathan Mmatli
1 reviews | Active since Feb 2024
19 Nov 2025, 08:33
Poor customer service
I have noticed that someone that I don't know has wise account under my name and I was not aware of that, until I wanted to open it. But I wrote countless complaints about it but wise didn't even bother to help me. It means they are supporting ****mers
0
Replies (0)IT
Izak T
1 reviews | Active since Nov 2025
13 Nov 2025, 14:29
Rude awakening with WISE banking
Stay as far away as POSSIBLE! Bank charges over 20%. Its total daylight ROVERY !!! Zero service and impossible to request rates - We had to do physical do transactions to find out what RIDICULOUS TRANSFER FEES THEY CHARGE. Over 20%. It is unbelievable! I would NOT recommend WISE to my worst enemy !!! Stay AWAY - If you see a add about WISE banking - RUN !!!!!
Helpful (0)
|Replies (0)IT
Izak T
1 reviews | Active since Nov 2025
13 Nov 2025, 14:29
Rude awakening with WISE banking
Stay as far away as POSSIBLE! Bank charges over 20%. Its total daylight ROVERY !!! Zero service and impossible to request rates - We had to do physical do transactions to find out what RIDICULOUS TRANSFER FEES THEY CHARGE. Over 20%. It is unbelievable! I would NOT recommend WISE to my worst enemy !!! Stay AWAY - If you see a add about WISE banking - RUN !!!!!
0
Replies (0)