WP
WIRUlink Pty Ltd
Verified Business
WP
AI Review Summary
Based on recent customer reviews, WIRUlink Pty Ltd receives largely positive feedback for its fibre and wireless internet service, with customers consistently praising connection reliability, fast and stable speeds, and responsive technical support. Long-standing clients frequently highlight minimal downtime and friendly, professional staff during installations. However, a recurring theme among dissatisfied customers concerns billing disputes, cancellation notice periods, and charges for services perceived as undelivered. Some customers also raise concerns about installation delays, unresolved jitter or peak-hour speed issues, and inconsistent follow-through on technical callouts requiring escalation.
Performance(last 12 months):
TrustIndex
6.7
Ranking
#19
in Internet & Telecoms
NPS Score
23
Recommended: Likely
Review Distribution
3.6|31 Reviews
Jul '25 - Jun '26
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 11:04
Worst isp ever
If i could give you less than zero stars 1) Every single 20th of the month you have no speed 2) Then they charge you a 2 year conection fee that were not agreed upon When you complain they reply with " The services were rendered and thus needs to be paid
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
30 Apr 2026, 11:04
Worst isp ever
If i could give you less than zero stars 1) Every single 20th of the month you have no speed 2) Then they charge you a 2 year conection fee that were not agreed upon When you complain they reply with " The services were rendered and thus needs to be paid
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 07:02
We paid for installation and setup
We paid for installation and setup. They didn't adhere to the original discussions. There reception is bad and we had to wait two weeks for them to come and fix the problems. They are not at all into excellent customer service 🙄 😒 😑
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
29 Apr 2026, 07:02
We paid for installation and setup
We paid for installation and setup. They didn't adhere to the original discussions. There reception is bad and we had to wait two weeks for them to come and fix the problems. They are not at all into excellent customer service 🙄 😒 😑
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 07:12
Great Service
I have been with Wirulink for some years now and i have to say my interaction with them is so minimal - this being due to the fact that I never have any problems with my connection. The only interaction with them is when they find and offer me some amazing value-added service.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 07:12
Great Service
I have been with Wirulink for some years now and i have to say my interaction with them is so minimal - this being due to the fact that I never have any problems with my connection. The only interaction with them is when they find and offer me some amazing value-added service.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 05:33
Consistently Excellent Service and Support
We have been with WiruLink for over six years, and the service has consistently been excellent. The connection is fast, stable, and reliable, making it ideal for both work and everyday use. Any queries or technical issues are handled quickly and efficiently, and their team always provides helpful support. Their outstanding commitment to customer service, dependable internet, and reliable support truly sets them apart. Highly recommended!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 05:33
Consistently Excellent Service and Support
We have been with WiruLink for over six years, and the service has consistently been excellent. The connection is fast, stable, and reliable, making it ideal for both work and everyday use. Any queries or technical issues are handled quickly and efficiently, and their team always provides helpful support. Their outstanding commitment to customer service, dependable internet, and reliable support truly sets them apart. Highly recommended!
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