

WildX Adventures
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2014
I am extremely dissatisfied with the service provided under Booking ID: ***. What was advertised and paid for is NOT what was delivered. I booked and paid for a 40-minute dune quad biking experience for two people, including a professional photo shoot. Instead, we received: Less than 20 minutes of quad biking – nearly half of what was paid for. No professional photo shoot whatsoever, despite this being clearly included in the package. We were forced to use our own phones to take pictures, which is completely unacceptable and not what we paid for. This is not a minor inconvenience — this is blatant misrepresentation and false advertising. Let me be clear: our booking was for 14:00. Even though we entered at around 14:20, there was still more than enough time to deliver the full experience. In fact, we were able to proceed with another activity at 14:30, which proves that time constraints are NOT a valid excuse for this failure. The service delivered was substandard, incomplete, and misleading, and falls far below any acceptable consumer standard. Customers should not have to fight to receive what they have already paid for. Consumers deserve honesty and delivery on what is promised — neither of which was provided here.
1 reviews | Active since Nov 2014
I am extremely dissatisfied with the service provided under Booking ID: ***. What was advertised and paid for is NOT what was delivered. I booked and paid for a 40-minute dune quad biking experience for two people, including a professional photo shoot. Instead, we received: Less than 20 minutes of quad biking – nearly half of what was paid for. No professional photo shoot whatsoever, despite this being clearly included in the package. We were forced to use our own phones to take pictures, which is completely unacceptable and not what we paid for. This is not a minor inconvenience — this is blatant misrepresentation and false advertising. Let me be clear: our booking was for 14:00. Even though we entered at around 14:20, there was still more than enough time to deliver the full experience. In fact, we were able to proceed with another activity at 14:30, which proves that time constraints are NOT a valid excuse for this failure. The service delivered was substandard, incomplete, and misleading, and falls far below any acceptable consumer standard. Customers should not have to fight to receive what they have already paid for. Consumers deserve honesty and delivery on what is promised — neither of which was provided here.
1 reviews | Active since Apr 2023
Their service is horrible, we booked a service with them in an unfami**** area and we were 5 minutes late and they insisted on us paying a total of R2000 as a penalty or forfeit our booking of R2000. Their staff were rude and unhelpful. Our intended group hadn’t even left when we arrived and they were still checking in as we were trying to do the same. So many others arrived with us and after us and were allowed to go on by other service providers. I recommend you find another service provider. Even the ones that are on site at Atlantis nature reserve are much better options for proper services.
1 reviews | Active since Apr 2023
Their service is horrible, we booked a service with them in an unfami**** area and we were 5 minutes late and they insisted on us paying a total of R2000 as a penalty or forfeit our booking of R2000. Their staff were rude and unhelpful. Our intended group hadn’t even left when we arrived and they were still checking in as we were trying to do the same. So many others arrived with us and after us and were allowed to go on by other service providers. I recommend you find another service provider. Even the ones that are on site at Atlantis nature reserve are much better options for proper services.
Hellopeter has tracked WildX Adventures across 13 reviews. WildX Adventures hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used WildX Adventures? Write a review to help others decide.
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