

WildX Adventures
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am extremely dissatisfied with the service provided under Booking ID: 2358537. What was advertised and paid for is NOT what was delivered. I booked and paid for a 40-minute dune quad biking experience for two people, including a professional photo shoot. Instead, we received: Less than 20 minutes of quad biking – nearly half of what was paid for. No professional photo shoot whatsoever, despite this being clearly included in the package. We were forced to use our own phones to take pictures, which is completely unacceptable and not what we paid for. This is not a minor inconvenience — this is blatant misrepresentation and false advertising. Let me be clear: our booking was for 14:00. Even though we entered at around 14:20, there was still more than enough time to deliver the full experience. In fact, we were able to proceed with another activity at 14:30, which proves that time constraints are NOT a valid excuse for this failure. The service delivered was substandard, incomplete, and misleading, and falls far below any acceptable consumer standard. Customers should not have to fight to receive what they have already paid for. Consumers deserve honesty and delivery on what is promised — neither of which was provided here.
1 reviews | Active since Jan 2020
I am extremely dissatisfied with the service provided under Booking ID: 2358537. What was advertised and paid for is NOT what was delivered. I booked and paid for a 40-minute dune quad biking experience for two people, including a professional photo shoot. Instead, we received: Less than 20 minutes of quad biking – nearly half of what was paid for. No professional photo shoot whatsoever, despite this being clearly included in the package. We were forced to use our own phones to take pictures, which is completely unacceptable and not what we paid for. This is not a minor inconvenience — this is blatant misrepresentation and false advertising. Let me be clear: our booking was for 14:00. Even though we entered at around 14:20, there was still more than enough time to deliver the full experience. In fact, we were able to proceed with another activity at 14:30, which proves that time constraints are NOT a valid excuse for this failure. The service delivered was substandard, incomplete, and misleading, and falls far below any acceptable consumer standard. Customers should not have to fight to receive what they have already paid for. Consumers deserve honesty and delivery on what is promised — neither of which was provided here.
1 reviews | Active since Jan 2020
Their service is horrible, we booked a service with them in an unfami**** area and we were 5 minutes late and they insisted on us paying a total of R2000 as a penalty or forfeit our booking of R2000. Their staff were rude and unhelpful. Our intended group hadn’t even left when we arrived and they were still checking in as we were trying to do the same. So many others arrived with us and after us and were allowed to go on by other service providers. I recommend you find another service provider. Even the ones that are on site at Atlantis nature reserve are much better options for proper services.
1 reviews | Active since Jan 2020
Their service is horrible, we booked a service with them in an unfami**** area and we were 5 minutes late and they insisted on us paying a total of R2000 as a penalty or forfeit our booking of R2000. Their staff were rude and unhelpful. Our intended group hadn’t even left when we arrived and they were still checking in as we were trying to do the same. So many others arrived with us and after us and were allowed to go on by other service providers. I recommend you find another service provider. Even the ones that are on site at Atlantis nature reserve are much better options for proper services.
1 reviews | Active since Jan 2020
Bad customer service.
1 reviews | Active since Jan 2020
Bad customer service.
1 reviews | Active since Jan 2020
the people of wildX are e first encounter was with the Atlantis WildX where i bought a ticket on hyperli i called them to make a booking everything was going well untill i mentioned that i will be using a Hyperli voucher then they told me they dont have any availability for rides wity Hyperli vouchers then they persuaded us skelem i guess they are not making sales now they are phishing for people to add more money and ride at normal price that was fine because i could still cancel everything The worse happened when we booked at sedge field i called them on the 11/04/25 i explained that i want to buy with the entertainer the lady said that is not a problem she sent me a link to do the booking i didn't do it because i saw that they don't get fully booked on the 20/04/2025 i sent a whatsapp again when we got there we got to a old white person that appeared to already be ****** for the first time he mentioned that if you want to use the entertainer we need to book prior so i asked him to show us how to do that because when you buy on the entertainer you need to put in a pin from the merchant he also didnt know we spoke to the lady that was there who gave us the number of the boss which happened to be the number of the person i have been communicating with the lady told me the same story of booking prior and i asked her if she knew that is how things are done why didn't she say she said i never, told her that i am buying with entertainer when i tried to remind her she dropped the call such lies from an adult person their business is goner get worse its not possible to succed on other people tears
1 reviews | Active since Jan 2020
the people of wildX are e first encounter was with the Atlantis WildX where i bought a ticket on hyperli i called them to make a booking everything was going well untill i mentioned that i will be using a Hyperli voucher then they told me they dont have any availability for rides wity Hyperli vouchers then they persuaded us skelem i guess they are not making sales now they are phishing for people to add more money and ride at normal price that was fine because i could still cancel everything The worse happened when we booked at sedge field i called them on the 11/04/25 i explained that i want to buy with the entertainer the lady said that is not a problem she sent me a link to do the booking i didn't do it because i saw that they don't get fully booked on the 20/04/2025 i sent a whatsapp again when we got there we got to a old white person that appeared to already be ****** for the first time he mentioned that if you want to use the entertainer we need to book prior so i asked him to show us how to do that because when you buy on the entertainer you need to put in a pin from the merchant he also didnt know we spoke to the lady that was there who gave us the number of the boss which happened to be the number of the person i have been communicating with the lady told me the same story of booking prior and i asked her if she knew that is how things are done why didn't she say she said i never, told her that i am buying with entertainer when i tried to remind her she dropped the call such lies from an adult person their business is goner get worse its not possible to succed on other people tears
1 reviews | Active since Jan 2020
I booked for 9 people and we were 10 minutes late due to the cape town traffic. They refused to help us, told us they are running a business their concern is money not us. They asked us to pay again which we did not do and we did not get to ride the quadbikes. I was so disappointed. The two white ladies are extremely rude. Do not book with this company, there are several other companies there who had compassion for their clients and were generally nice to the.
1 reviews | Active since Jan 2020
I booked for 9 people and we were 10 minutes late due to the cape town traffic. They refused to help us, told us they are running a business their concern is money not us. They asked us to pay again which we did not do and we did not get to ride the quadbikes. I was so disappointed. The two white ladies are extremely rude. Do not book with this company, there are several other companies there who had compassion for their clients and were generally nice to the.
1 reviews | Active since Jan 2020
I booked on the 17 for quad biking at Hakerville to celebrate my birthday on the 21st of September, paid 1200 as it was me and my patner, we drove from capetown to Knysna for the holiday, saturday in the morning, i call the admin from wildx to change the time only for them to tell me i made the booking for the 17th, i must have made a mistake during the booking. I have pleaded with the owner, they just told be about their cancellation policy, what makes me angry is they couldnt even do the courtesy of calling to confirm because the booking was made at around 11pm, that should flag that theres a mistake, or when theres a no show, send an email atleast. They were inconsiderate, they just responded by saying you didnt show up, no ride.
1 reviews | Active since Jan 2020
I booked on the 17 for quad biking at Hakerville to celebrate my birthday on the 21st of September, paid 1200 as it was me and my patner, we drove from capetown to Knysna for the holiday, saturday in the morning, i call the admin from wildx to change the time only for them to tell me i made the booking for the 17th, i must have made a mistake during the booking. I have pleaded with the owner, they just told be about their cancellation policy, what makes me angry is they couldnt even do the courtesy of calling to confirm because the booking was made at around 11pm, that should flag that theres a mistake, or when theres a no show, send an email atleast. They were inconsiderate, they just responded by saying you didnt show up, no ride.
1 reviews | Active since Jan 2020
I bought 2 vouchers through Daddy’s Deals. One for archery and one for Segway. We first booked for the archery. I was so impressed that they could give us a booking slot on short notice in Melkbos. My optimism was short lived. It was the worst experience ever!!! The guide did not know how to shoot with the bow. The kids got now introduction on how to shoot. They were basically given a bow with arrows and told to shoot at a box with absolutely no explanation how to do it. With the Segway I only realised the voucher expired a week after that date. I immediately proceeded to try and book with Wild X. I was told that an extension was outside of their control and I needed to contact Daddy’s Deals. I did so and was informed that the voucher could still be redeemed by Wild X. Since I have submitted this feedback to Wild X they have just been blue ticking my messages. I have sent multiple follow up messages and just being ignored. I even offered to pay in an inflationary increase. They seem happy to just walk away with the money without rendering the service. I would never recommend their services to anyone.
1 reviews | Active since Jan 2020
I bought 2 vouchers through Daddy’s Deals. One for archery and one for Segway. We first booked for the archery. I was so impressed that they could give us a booking slot on short notice in Melkbos. My optimism was short lived. It was the worst experience ever!!! The guide did not know how to shoot with the bow. The kids got now introduction on how to shoot. They were basically given a bow with arrows and told to shoot at a box with absolutely no explanation how to do it. With the Segway I only realised the voucher expired a week after that date. I immediately proceeded to try and book with Wild X. I was told that an extension was outside of their control and I needed to contact Daddy’s Deals. I did so and was informed that the voucher could still be redeemed by Wild X. Since I have submitted this feedback to Wild X they have just been blue ticking my messages. I have sent multiple follow up messages and just being ignored. I even offered to pay in an inflationary increase. They seem happy to just walk away with the money without rendering the service. I would never recommend their services to anyone.
1 reviews | Active since Jan 2020
I recently had a very disappointing experience with WildX Adventures - Cape Town Quad Biking Services. I found a deal on the official Daddy Deals website that seemed perfect for my budget at R499. However, when I contacted WildX, I was quoted a significantly higher rate by a consultant. When I questioned this discrepancy and asked for the cheaper deal I had seen on the official website, the consultant became rude and tried to pressure me into accepting their offer, instead of addressing my concerns about the official price. This experience left me feeling frustrated and disappointed. It's disappointing to encounter such poor customer service, especially when planning a holiday. I hope that WildX Adventures Cape Town Quad Biking Services can improve their communication and customer service to provide a better experience for future customers.
1 reviews | Active since Jan 2020
I recently had a very disappointing experience with WildX Adventures - Cape Town Quad Biking Services. I found a deal on the official Daddy Deals website that seemed perfect for my budget at R499. However, when I contacted WildX, I was quoted a significantly higher rate by a consultant. When I questioned this discrepancy and asked for the cheaper deal I had seen on the official website, the consultant became rude and tried to pressure me into accepting their offer, instead of addressing my concerns about the official price. This experience left me feeling frustrated and disappointed. It's disappointing to encounter such poor customer service, especially when planning a holiday. I hope that WildX Adventures Cape Town Quad Biking Services can improve their communication and customer service to provide a better experience for future customers.
Hellopeter has tracked WildX Adventures across 13 reviews. WildX Adventures hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used WildX Adventures? Write a review to help others decide.