

Wilderness Hotel
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The hotel is run down and in serious need of an upgrade. Our room is damp and smells mouldy. The furniture is shabby, paint chipping off and generally old, there is not enough parking for all the guests and we could not get anyone to make up the rooms until the afternoon. Generally the hotel is run down, the service is terrible and the rooms are awful. It is grossly overpriced for what you get, horrible, horrible waste of money!!!!
1 reviews | Active since Jan 2020
The hotel is run down and in serious need of an upgrade. Our room is damp and smells mouldy. The furniture is shabby, paint chipping off and generally old, there is not enough parking for all the guests and we could not get anyone to make up the rooms until the afternoon. Generally the hotel is run down, the service is terrible and the rooms are awful. It is grossly overpriced for what you get, horrible, horrible waste of money!!!!
1 reviews | Active since Jan 2020
What a disaster ....They springs coming out of mattrass,telephone for room service didnt work ,shower has no door ,i ask helpdesk for a blanket and they dont have extra blanket on their thin duvet , we book double bed and got 2 single beds,Horrible experience
1 reviews | Active since Jan 2020
What a disaster ....They springs coming out of mattrass,telephone for room service didnt work ,shower has no door ,i ask helpdesk for a blanket and they dont have extra blanket on their thin duvet , we book double bed and got 2 single beds,Horrible experience
1 reviews | Active since Jan 2020
The spa is in a dilapidated state. Beside that the pricing on the website of the hotel is not what you get charged once you get there. They overcharged me by R620 rands and when I realised that they simply pointed me to fine print that prices are subject to change anytime. Like ***?
1 reviews | Active since Jan 2020
The spa is in a dilapidated state. Beside that the pricing on the website of the hotel is not what you get charged once you get there. They overcharged me by R620 rands and when I realised that they simply pointed me to fine print that prices are subject to change anytime. Like ***?
1 reviews | Active since Jan 2020
Booked into The Wilderness Hotel only to find out that the following was a problem Interlocking door to other room not locked Telephone not working Safe can't lock Aircon faulty Window towards street can't close Mold on the walls They did however refunded me in full the next day Booked obviously into a hotel near George.
1 reviews | Active since Jan 2020
Booked into The Wilderness Hotel only to find out that the following was a problem Interlocking door to other room not locked Telephone not working Safe can't lock Aircon faulty Window towards street can't close Mold on the walls They did however refunded me in full the next day Booked obviously into a hotel near George.
1 reviews | Active since Jan 2020
We recently had our wedding at the Wilderness Hotel and I must admit I am disgusted by the way we and our guest who stayed over were treated by the staff from our arrival the Friday right through to the Sunday morning. It was storming when we arrived and no one offered to help us with our bags but when WHITE PEOPLE needed assistance a porter was allocated= the staff has no idea what customer service is - Tammy and Prudence you two ladies deserves 10 stars - thank you stepping up. One would think after spending so much money that we would have been treated with a slight bit of importance
1 reviews | Active since Jan 2020
We recently had our wedding at the Wilderness Hotel and I must admit I am disgusted by the way we and our guest who stayed over were treated by the staff from our arrival the Friday right through to the Sunday morning. It was storming when we arrived and no one offered to help us with our bags but when WHITE PEOPLE needed assistance a porter was allocated= the staff has no idea what customer service is - Tammy and Prudence you two ladies deserves 10 stars - thank you stepping up. One would think after spending so much money that we would have been treated with a slight bit of importance
1 reviews | Active since Jan 2020
Good Day Refer our stay 22 to 25 September 2021. I would like to thank your amazing staff for their hospitality, friendliness and always helpful to help and to assist. The huge comfortable room were always cleaned on time, the breakfast was great with a variety to choose from and I will visit you again anytime Furthermore I also like to mention the kitchen management and chefs for their effort to keep everybody happy job well done. Cant complain about anything. As they said first impressions last forever therefor I must mentioned the name of the receptionist "TAMMY" who immediately let us feel welcome she is a awesome lady and of great value for the Hotel. I would like Management to inform her of my appreciation for her kindness and assistance. Thank you and regards Kobus du Preez
1 reviews | Active since Jan 2020
Good Day Refer our stay 22 to 25 September 2021. I would like to thank your amazing staff for their hospitality, friendliness and always helpful to help and to assist. The huge comfortable room were always cleaned on time, the breakfast was great with a variety to choose from and I will visit you again anytime Furthermore I also like to mention the kitchen management and chefs for their effort to keep everybody happy job well done. Cant complain about anything. As they said first impressions last forever therefor I must mentioned the name of the receptionist "TAMMY" who immediately let us feel welcome she is a awesome lady and of great value for the Hotel. I would like Management to inform her of my appreciation for her kindness and assistance. Thank you and regards Kobus du Preez
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