Very dissapointing service from Weelee

Sorry I took a bit long.

Title: Very dissapointing service from Weelee

Good day Sir,

I was assisted in purchasing a 2022 GWM STEED 5 with 44 000 kms from Weelee on the 04/03/2025 by Jamaine Shaik. I informed him that I am looking for a bakkie for my Dad, and needed something reliable. He then reccommended the above mentioned vehicle, as he indicated that it was a Platinum vehicle, and 100% roadworthy. Based on his reccommendation, my Dad sold his only mode of transport, as he was comfortable with the fact that the GWM was Platinum, and passed roadworthy (As indicated by Jamaine Shaik).

A day later, the vehicle started giving my Dad problems, and going into "Limp-mode".

I immediately contacted Jamaine, who then logged a fault with his Aftersales department.

Upon speaking to Aftersales (Wayne/ Dylan), they advised that they can assist in looking at the vehicle/ possible repairing, but not providing a courtesy vehicle in the mean time.

It makes no sense to me to purchase a vehicle for almost R 300 000.00, and not be able to use it days later. Now, I am the one that must be inconvenienced in having no vehicle for the days that Weelee are repairing the vehicle which was no damaged by me?

This is absolutely not fair.

Why does Weelee have a Platinum status? Why say that the vehicle is roadworthy?

I am very dissapointed with the aftersales department, and I need this resolved ASAP, or I think its better for me to cancel the entire deal, and purchase a car that does not require repairs at my inconvenience.