

Waterfall Arms & Outdoor
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Honestly just disappointed with their non disclosure policy. I purchased two vouchers last year and I was told I could use them anytime, nothing on the email trail or vouchers stated that they are only valid for three months. I paid R1200 for a couples package and not only is the store refusing to refund but they are also refusing to replace the vouches. I feel this is unfair treatment towards me because Treating Customers Fairly law states that they have to disclose all information pertaining to the product/service provided. I don’t feel I’m in the wrong because I have spoke to them calmly, provided all the facts and the email trail between me and the agent that and that still wasn’t considered. I would understand if I was the one who ignored the information provided to me then it’s my loss… but in this instance I feel this is unfair treatment, not sure why.
1 reviews | Active since Jan 2020
Honestly just disappointed with their non disclosure policy. I purchased two vouchers last year and I was told I could use them anytime, nothing on the email trail or vouchers stated that they are only valid for three months. I paid R1200 for a couples package and not only is the store refusing to refund but they are also refusing to replace the vouches. I feel this is unfair treatment towards me because Treating Customers Fairly law states that they have to disclose all information pertaining to the product/service provided. I don’t feel I’m in the wrong because I have spoke to them calmly, provided all the facts and the email trail between me and the agent that and that still wasn’t considered. I would understand if I was the one who ignored the information provided to me then it’s my loss… but in this instance I feel this is unfair treatment, not sure why.
1 reviews | Active since Jan 2020
I really enjoy this range and shop. The staff are incredible friendly and very helpful. the prices are on par with some of the other big retailers but not completely out of the normal range. The big draw card for me is the quality of the facilities. the 25 and 100m range are excellent. That fact alone is worth going for.
1 reviews | Active since Jan 2020
I really enjoy this range and shop. The staff are incredible friendly and very helpful. the prices are on par with some of the other big retailers but not completely out of the normal range. The big draw card for me is the quality of the facilities. the 25 and 100m range are excellent. That fact alone is worth going for.
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