Wakefords Home Store
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Wakefords Home Store
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anne P
1 reviews | Active since May 2013
23 Mar 2026, 20:44
Check your serial numbers when purchasing appliances!
I bought a Bosch 10 kg Series 6 Washing Machine from Wakefords Home Store via Takealot. The washing machine arrived and there was a sticker on the outer plastic packaging stating it was a Series 6 model. However, once I opened it up, I discovered that it was actually a Series 4 model. I logged a return asking for a replacement machine as per the Series 6 model that was advertised and what I paid for. The machine was collected and I was immediately refunded saying that the supplier no longer has the Series 6 models in stock at the price they had it advertised for. I checked online and the company is actually still selling the model they claim not to have in stock. Why not just own up to the "mistake" and replace the machine? This feels like ***** and I can't help but wonder how many other customers who think they've paid for a series 6 model actually have a series 4 model. I don't easily write bad reviews but I was unable to post a review on Takealot and I feel like people should be aware.
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Anne P
1 reviews | Active since May 2013
23 Mar 2026, 20:44
Check your serial numbers when purchasing appliances!
I bought a Bosch 10 kg Series 6 Washing Machine from Wakefords Home Store via Takealot. The washing machine arrived and there was a sticker on the outer plastic packaging stating it was a Series 6 model. However, once I opened it up, I discovered that it was actually a Series 4 model. I logged a return asking for a replacement machine as per the Series 6 model that was advertised and what I paid for. The machine was collected and I was immediately refunded saying that the supplier no longer has the Series 6 models in stock at the price they had it advertised for. I checked online and the company is actually still selling the model they claim not to have in stock. Why not just own up to the "mistake" and replace the machine? This feels like ***** and I can't help but wonder how many other customers who think they've paid for a series 6 model actually have a series 4 model. I don't easily write bad reviews but I was unable to post a review on Takealot and I feel like people should be aware.
0
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Monique
1 reviews | Active since Feb 2022
7 Nov 2025, 13:51
Experienced great service from CJ at Wakefords
Experienced great service from CJ at Wakefords. She went out of her way to assist me, she was professional , kept her word and assisted timeously. All rare qualities these days when doing business with any service provider.Thank you CJ.
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Monique
1 reviews | Active since Feb 2022
7 Nov 2025, 13:51
Experienced great service from CJ at Wakefords
Experienced great service from CJ at Wakefords. She went out of her way to assist me, she was professional , kept her word and assisted timeously. All rare qualities these days when doing business with any service provider.Thank you CJ.
0
Replies (0)