Volkswagen Financial Services
1.2|137 reviews
R
Rozanne
1 reviews | Active since Member
10 Apr 2026, 08:33
Poor service regarding my balloon payment, sale staff did not clearly explain long-term impact
Poor service regarding my balloon payment, sale staff did not clearly explain long-term impact. Highly disappointed.
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Replies (1)Volkswagen Financial Services's replyOfficial
10 Apr 2026, 10:29Dear Rozanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Volkswagen Financial Service Resolution
Best regards,
Volkswagen Financial Services's reply10 Apr 2026, 10:29
Official
Dear Rozanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,Volkswagen Financial Service Resolution
Best regards,