VWFS SA
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
VWFS SA
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFM
Fayaaz M
1 reviews | Active since Feb 2022
11 May 2026, 09:17
Beware of financing a vehicle with VWFS!
I have traded in my vehicle on the 24/04/2026 and on the 28/04/2026 proof of payment had been reflecting on VWFS account. The Dealer has now sold my trade in and has also received the logbook, change of ownership forms and the paid up letter. Even though it's now TWO weeks later, I am still waiting for my 1 months instalment to be refunded, paid up letter and for the account to be closed. I will not finance a vehicle through VWFS again. I haven't experienced this levels of service from other banks. This institution does not have proper procedures in place. Ref.***03080.
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Fayaaz M
1 reviews | Active since Feb 2022
11 May 2026, 09:17
Beware of financing a vehicle with VWFS!
I have traded in my vehicle on the 24/04/2026 and on the 28/04/2026 proof of payment had been reflecting on VWFS account. The Dealer has now sold my trade in and has also received the logbook, change of ownership forms and the paid up letter. Even though it's now TWO weeks later, I am still waiting for my 1 months instalment to be refunded, paid up letter and for the account to be closed. I will not finance a vehicle through VWFS again. I haven't experienced this levels of service from other banks. This institution does not have proper procedures in place. Ref.***03080.
0
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Queen N
1 reviews | Active since Nov 2022
5 Mar 2026, 00:36
My car was settled l...
My car was settled last month 13th of February, i havent received all the required documents for change of ownership instead they keep on sending me emails that they can do registration on my behalf at a cost if R396,40
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Queen N
1 reviews | Active since Nov 2022
5 Mar 2026, 00:36
My car was settled l...
My car was settled last month 13th of February, i havent received all the required documents for change of ownership instead they keep on sending me emails that they can do registration on my behalf at a cost if R396,40
0
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Marcus P
1 reviews | Active since Dec 2015
18 Dec 2025, 11:35
Unacceptable Debit Order date change
I received a text from VWFS wherein they informed me that my debit order date for December will be on the 18th of December not the agreed on 25th. I responded and informed then I do not consent. Today the 18th the deduction when off my account. In order to make things more convenient for VWFS they unilaterally changed my deduction date without my consent and disregarding if I have sufficient funds in my account. This conduct the unacceptable and I am reporting them to the Consumer Protection Commission for ********* behavior.
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Marcus P
1 reviews | Active since Dec 2015
18 Dec 2025, 11:35
Unacceptable Debit Order date change
I received a text from VWFS wherein they informed me that my debit order date for December will be on the 18th of December not the agreed on 25th. I responded and informed then I do not consent. Today the 18th the deduction when off my account. In order to make things more convenient for VWFS they unilaterally changed my deduction date without my consent and disregarding if I have sufficient funds in my account. This conduct the unacceptable and I am reporting them to the Consumer Protection Commission for ********* behavior.
0
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Luzana R
1 reviews | Active since May 2024
15 Dec 2025, 20:49
Disregard for Debit Order Arrangements
VW Financial services disappointed & violated my arrangement today! A month ago I received a text that my debit order will be processed on the 15th December. I specifically called them the day after to ensure they move my debit order back to the original date later in the month, since I was not sure when I will receive my salary on the 15th December. Surprize Surprize! The debit order went off today. What is the point of making arrangements if it gets disregarded! Also, with all the marketing tools there are in these days, surely they know who are the clients that are/ aren't diligent payers. I am an individual with an above average credit score and in the 3 odd years I have had financing through VWFS, I have never missed a payment. This is also because I make prior arrangements to ensure I can honour the payments. I feel violated by the way they decide when your debit order should be processed. Surely this is NOT the way you treat your most reliable payers. This feels like corporate bullying.
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Luzana R
1 reviews | Active since May 2024
15 Dec 2025, 20:49
Disregard for Debit Order Arrangements
VW Financial services disappointed & violated my arrangement today! A month ago I received a text that my debit order will be processed on the 15th December. I specifically called them the day after to ensure they move my debit order back to the original date later in the month, since I was not sure when I will receive my salary on the 15th December. Surprize Surprize! The debit order went off today. What is the point of making arrangements if it gets disregarded! Also, with all the marketing tools there are in these days, surely they know who are the clients that are/ aren't diligent payers. I am an individual with an above average credit score and in the 3 odd years I have had financing through VWFS, I have never missed a payment. This is also because I make prior arrangements to ensure I can honour the payments. I feel violated by the way they decide when your debit order should be processed. Surely this is NOT the way you treat your most reliable payers. This feels like corporate bullying.
0
Replies (0)HM
Hymie M
1 reviews | Active since Aug 2025
28 Aug 2025, 07:55
VW Financial Services ... Debit Order Monsters
Pathetic - One for the Ombudsman to investigate. VW Financial Services provide settlement figures, the balance is settled accordingly and yet even before the 15th of the month.... they debit your account for the premium! How many customers have experienced this ... then they refund based on their terms ... claiming the interest. Would like the Ombudsman to investigate this cheap practise...
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Hymie M
1 reviews | Active since Aug 2025
28 Aug 2025, 07:55
VW Financial Services ... Debit Order Monsters
Pathetic - One for the Ombudsman to investigate. VW Financial Services provide settlement figures, the balance is settled accordingly and yet even before the 15th of the month.... they debit your account for the premium! How many customers have experienced this ... then they refund based on their terms ... claiming the interest. Would like the Ombudsman to investigate this cheap practise...
0
Replies (0)