DT
Demitri T
1 reviews | Active since Jan 2017
22 Dec 2025, 15:19
Vuse - DO NOT USE!
Do NOT order from this company! Rather use Smoke Organic. They will take your money and if your order is not delivered they will refuse to refund you. Completely ********* business practice!
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Replies (2)
Vuse's replyOfficial
22 Dec 2025, 15:50Hi Demitri, thank you for reaching out to us! We are aware that one of our agents assisted you with your refund, which has been processed by our finance team. Due to our business policies and procedures, we do not process the shipping fee when processing a refund.
Best regards,
Vuse's reply22 Dec 2025, 15:50
Official
Hi Demitri, thank you for reaching out to us! We are aware that one of our agents assisted you with your refund, which has been processed by our finance team. Due to our business policies and procedures, we do not process the shipping fee when processing a refund.
Best regards,
DT
Demitri T's updateReviewer Update
22 Dec 2025, 15:53So you do not refund the shipping fee EVEN after the client has canceled the order PRIOR to shipping and then the courier company YOU use decides to try and deliver anyway?? That makes NO sense. But it's okay. If this review stops just ONE person from ordering from you, then it was worth the R80 you STOLE from me.
DT
Demitri T's update22 Dec 2025, 15:53
Reviewer Update
So you do not refund the shipping fee EVEN after the client has canceled the order PRIOR to shipping and then the courier company YOU use decides to try and deliver anyway?? That makes NO sense. But it's okay. If this review stops just ONE person from ordering from you, then it was worth the R80 you STOLE from me.