Voltex
2.1|119 reviews
VS
Vuyolwethu S
1 reviews | Active since Member
23 Mar 2026, 14:44
SOUTH AFRICA'S BIGGEST ****!!
If only I had read the reviews about this company before I bought it, this company is the biggest ****! in South Africa. We've bought and installed their meter in January and registered it immediately, first their units are very little R100 electricity is 17 units which is lower than when you buy at the local municipal, and Secondly it has been a whole 2 months since we've been loading electricity but not a single payment was made, instead they give us excuses after excuses for non payment. At first they said it's because we've didn't provide valid documentation for the registration, strange how they never informed us of the missing documents but as for the money we use daily to load electricity they never had a complain receiving it. Now each time we question when will they pay us it's always a new excuse. To anyone reading this your money is only going down the drain with these people and they know they are toying with people and they don't care as long as your making them rich .
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Replies (1)Voltex's replyOfficial
26 Mar 2026, 12:46Dear Vuyolwethu,
We’re very sorry to hear about your experience and the frustration this has caused. This is not the level of service or transparency we aim to provide.
We take matters such as registration, payments, and customer communication seriously and your feedback has been noted. We will be investigating this with the relevant team to understand what has caused the delays and ensure it is addressed.
Please send us more details like where you purchased the meter as we would like to resolve this as soon as possible. Please send a mail to [email protected].
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience and the frustration this has caused. This is not the level of service or transparency we aim to provide.
We take matters such as registration, payments, and customer communication seriously and your feedback has been noted. We will be investigating this with the relevant team to understand what has caused the delays and ensure it is addressed.
Please send us more details like where you purchased the meter as we would like to resolve this as soon as possible. Please send a mail to [email protected].
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
Best regards,
Voltex's reply26 Mar 2026, 12:46
Official
Dear Vuyolwethu,
We’re very sorry to hear about your experience and the frustration this has caused. This is not the level of service or transparency we aim to provide.
We take matters such as registration, payments, and customer communication seriously and your feedback has been noted. We will be investigating this with the relevant team to understand what has caused the delays and ensure it is addressed.
Please send us more details like where you purchased the meter as we would like to resolve this as soon as possible. Please send a mail to [email protected].
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience and the frustration this has caused. This is not the level of service or transparency we aim to provide.
We take matters such as registration, payments, and customer communication seriously and your feedback has been noted. We will be investigating this with the relevant team to understand what has caused the delays and ensure it is addressed.
Please send us more details like where you purchased the meter as we would like to resolve this as soon as possible. Please send a mail to [email protected].
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
Best regards,