Voltex
2.1|119 reviews
AN
Antionette N
1 reviews | Active since Member
03 Mar 2026, 11:51
BAD SERVICE
Bad service. Bought 2x inverters end of January. Only to find that 1x was not working. We returned it immediately. We are still waiting for a refund/replacement.
Helpful (0)
Replies (5)0
Replies (5)Voltex's replyOfficial
03 Mar 2026, 13:17 Dear Antionette,
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
Best regards,
Voltex's reply03 Mar 2026, 13:17
Official
Dear Antionette,
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
We are very sorry to hear about your experience and the delay in resolving this matter. This is certainly not the level of service we aim to provide, especially after such a significant purchase.
Please accept our sincere apologies for the inconvenience caused. We would like to investigate this urgently and ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention. We look forward to resolving it promptly. Kind regards,
The Voltex Team
Best regards,
AN
Antionette N's updateReviewer Update
06 Mar 2026, 04:45Brent at Voltex Krugersdorp called on Tuesday and agreed to give us the refund. It's Friday... still nothing. Empty promises is all we are getting.
AN
Antionette N's update06 Mar 2026, 04:45
Reviewer Update
Brent at Voltex Krugersdorp called on Tuesday and agreed to give us the refund. It's Friday... still nothing. Empty promises is all we are getting.
AN
Antionette N's updateReviewer Update
11 Mar 2026, 03:18Thank you Voltex for re
AN
Antionette N's update11 Mar 2026, 03:18
Reviewer Update
Thank you Voltex for re
AN
Antionette N's updateReviewer Update
11 Mar 2026, 03:21Thank you Voltex for resolving the issue.
AN
Antionette N's update11 Mar 2026, 03:21
Reviewer Update
Thank you Voltex for resolving the issue.
Voltex's replyOfficial
26 Mar 2026, 12:00 Dear Antionette,
We’re very sorry to hear about your experience and the delay in resolving this matter. This is not the level of service we aim to provide, especially following a recent purchase.
Your feedback has been noted, and we will be addressing this with the relevant branch to ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience and the delay in resolving this matter. This is not the level of service we aim to provide, especially following a recent purchase.
Your feedback has been noted, and we will be addressing this with the relevant branch to ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
Best regards,
Voltex's reply26 Mar 2026, 12:00
Official
Dear Antionette,
We’re very sorry to hear about your experience and the delay in resolving this matter. This is not the level of service we aim to provide, especially following a recent purchase.
Your feedback has been noted, and we will be addressing this with the relevant branch to ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
We’re very sorry to hear about your experience and the delay in resolving this matter. This is not the level of service we aim to provide, especially following a recent purchase.
Your feedback has been noted, and we will be addressing this with the relevant branch to ensure it is resolved as quickly as possible.
Thank you for bringing this to our attention.
Kind regards,
The Voltex Team
Best regards,