Vodacom and Baseplay *****s

Baseplay Max and Vodacom cheating people out of money, again.

I had the exact same problem in March 2025 on 1 of my other lines,

Content charges added to my Vodacom bill without my consent. This occurred 3 months in a row, and I was refunded every time, thank you Vodacom, it only took me taking a few hours of my day to query this with a number of call center consultants who was not very helpful at all, until I posted on Hello Peter.

At the time, I requested that ALL content charges be blocked on all my contract lines.

Fast forward 1 year and a bit later, and I see a 'surprise" sms...Baseplay Max...AGAIN!!!!

Already activated on 13 May 2026 (take note, no sms received), but I only receive the sms on 27 May 2026, 2 weeks later. Consultant tells me I accepted it via OTP...well thats a big fat lie!!!

Why 2 weeks later? Well, now its R15 x 14 days = R210...and someone is pocketing the money. Convenient and clever ****?

How, like in how does this happen if content was supposed to be blocked?

Now, here is the most worrying part...when I search Vodacom and Baseplay complaints, there are a number of complaints on hello peter, dating back since 2024. *****ulent charges been happening for a couple of years, and Vodacom keeps on being implicated with Baseplay?

So, Vodacom is aware of this, has been happening for a few years now, and this *****ulent relationship continues?

Makes you wonder, you owns Baseplay Max?

And is Vodacom able to protect their customers against this type of *****?