VFS Web need urgent update and Cape Town Venue need urgent seats for waiting not only floors, before security control.

NO seating outside for waiting customers, they wait up to 5 hours, some old. Toilets dirty, globes in toilet dead, toilet half very dark . The VFS web stipulate you can walk-in from 8-12 am- the staff refuse they said if available, you must book. on the web only need bookings from 2-4pm. Please VFS fix this you are worldwide, your staff are overworked, do something.