Vericred Credit Bureau (VCCB)
Claimed Business
|1.7|32 Reviews (last 12 months)|This business does not respond to reviews
Vericred Credit Bureau (VCCB)
Claimed Business
|1.7
32 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Vericred Credit Bureau (VCCB) receives sharply divided feedback. A recurring theme among detractors is frustration with disputes not being resolved, prescribed debt and old judgments remaining on profiles when other bureaus have already removed them, and clearance certificates not being actioned timeously. Customers consistently mention unanswered calls, unresponsive email channels, and threats to escalate to the NCR or Credit Ombud. On the positive side, individual consultants, particularly Noddy Pitso, are repeatedly praised for professional, attentive service that successfully resolves debt review flags.
Performance(last 12 months):
Trustindex Rating
2.9NPS Score
-100Unlikely
TrustIndex
2.9
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|32 Reviews
Sep '25 - Aug '26
Recent reviews (32)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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PL
Pheletso Lekoane-Mofoka
1 reviews | Active since Dec 2025
23 Apr 2026, 10:15
Swift response on dispute
I have received a timeous response after logging a dispute with VCCB and my credit score improved.
Helpful (0)
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Pheletso Lekoane-Mofoka
1 reviews | Active since Dec 2025
23 Apr 2026, 10:15
Swift response on dispute
I have received a timeous response after logging a dispute with VCCB and my credit score improved.
0
Replies (0)LL
Lance L
1 reviews | Active since Jan 2013
22 Apr 2026, 19:50
VCCB replies to Hellopeter review and then NOTHING HAPPENS
Despite replying to my review on 08 Apr 2026 at 10:00, NO CONSULTANT HAS BEEN IN TOUCH. I will now lodge a complaint against VCCB with the NFO. A Form 29 complaint has been filed with the NCR. SACCRA has also been advised of failure to resolve. VeriCred Credit Bureau (VCCB) reflects a credit score of 700, rated "UNFAVOURABLE" on my profile as at 31 March 2026. My VCCB profile shows absolutely nothing to justify this rating: Personal Loan: No data Retail Card: No data Vehicle: No data Home Loan: No data Credit Card: No data Judgments: None Defaults: None Notices: None A credit score is supposed to be derived from credit profile data. Where there is no visible data, a poor score cannot be legitimately calculated from what is on the profile. Either VCCB holds hidden data it is not disclosing to me — which contravenes section 70(1) of the National Credit Act (every consumer has the right to be advised of all information held about them) — or the score is based on inaccurate or outdated data, contravening section 72(1) NCA and POPIA Condition 4. I lodged a formal dispute with VCCB on 18 February 2026. I submitted a formal demand letter on the same date. VCCB has not provided any explanation for this score, not disclosed what data underpins it, and has not corrected it. I have lodged an NCR Form 29 complaint against VCCB dated 31 March 2026 demanding full disclosure of the score methodology and all underlying data inputs. VCCB must either disclose the hidden data or correct the score. Silence is not acceptable.
Helpful (0)
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Lance L
1 reviews | Active since Jan 2013
22 Apr 2026, 19:50
VCCB replies to Hellopeter review and then NOTHING HAPPENS
Despite replying to my review on 08 Apr 2026 at 10:00, NO CONSULTANT HAS BEEN IN TOUCH. I will now lodge a complaint against VCCB with the NFO. A Form 29 complaint has been filed with the NCR. SACCRA has also been advised of failure to resolve. VeriCred Credit Bureau (VCCB) reflects a credit score of 700, rated "UNFAVOURABLE" on my profile as at 31 March 2026. My VCCB profile shows absolutely nothing to justify this rating: Personal Loan: No data Retail Card: No data Vehicle: No data Home Loan: No data Credit Card: No data Judgments: None Defaults: None Notices: None A credit score is supposed to be derived from credit profile data. Where there is no visible data, a poor score cannot be legitimately calculated from what is on the profile. Either VCCB holds hidden data it is not disclosing to me — which contravenes section 70(1) of the National Credit Act (every consumer has the right to be advised of all information held about them) — or the score is based on inaccurate or outdated data, contravening section 72(1) NCA and POPIA Condition 4. I lodged a formal dispute with VCCB on 18 February 2026. I submitted a formal demand letter on the same date. VCCB has not provided any explanation for this score, not disclosed what data underpins it, and has not corrected it. I have lodged an NCR Form 29 complaint against VCCB dated 31 March 2026 demanding full disclosure of the score methodology and all underlying data inputs. VCCB must either disclose the hidden data or correct the score. Silence is not acceptable.
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Replies (0)BO
Brendon O'Friel
1 reviews | Active since Apr 2026
20 Apr 2026, 11:17
Can't update there records.
This is the biggest joke of a company. You phone them, you email them. And nothing. Noone can help, Noone wants to help. Paid to sit on there asses and do sweet nothing. If you are battling with VCCB good luck. Im going to contact the NCR Now aswell.
Helpful (0)
|Replies (0)BO
Brendon O'Friel
1 reviews | Active since Apr 2026
20 Apr 2026, 11:17
Can't update there records.
This is the biggest joke of a company. You phone them, you email them. And nothing. Noone can help, Noone wants to help. Paid to sit on there asses and do sweet nothing. If you are battling with VCCB good luck. Im going to contact the NCR Now aswell.
0
Replies (0)TC
RM
CA
Christopher A
1 reviews | Active since May 2013
8 Apr 2026, 17:41
Unfair/*****ulent action
VCCB listed me as being under debt review while our debt review order was cancelled in 2018. Unfortunately we are married in community of property, thus i was also listed. After clearance cert all credit buros updated except VCCB because they came into being in same year i was listed. I opened a dispute with VCCB attached supporting docs but they will only accept if dispute is initiated by our counsillor. Unfortunately our counsillor is no longer in business because we tried for months to communicate with him. Our only option now is to open a case against VCCB and claim for damages since 2018 (cancellation letter). To make matters worse the is affiliate buro's who publish this *****ulent information on public registers. I already communicated with NCR and Credit Ombud.
Helpful (0)
|Replies (0)CA
Christopher A
1 reviews | Active since May 2013
8 Apr 2026, 17:41
Unfair/*****ulent action
VCCB listed me as being under debt review while our debt review order was cancelled in 2018. Unfortunately we are married in community of property, thus i was also listed. After clearance cert all credit buros updated except VCCB because they came into being in same year i was listed. I opened a dispute with VCCB attached supporting docs but they will only accept if dispute is initiated by our counsillor. Unfortunately our counsillor is no longer in business because we tried for months to communicate with him. Our only option now is to open a case against VCCB and claim for damages since 2018 (cancellation letter). To make matters worse the is affiliate buro's who publish this *****ulent information on public registers. I already communicated with NCR and Credit Ombud.
0
Replies (0)