BAD EXPERIENCE

Would like to review a bad experience with UNIPROP Boksburg branch on a rental property of which I am the landlord. The contract was amended after signing and only initialed by agent. These changes as well as the fact that after almost 2 months where tenant was granted an early exit out of contract, I still have not received a copy of lease agreement where I as landlord have signed. Only 4 initial inspection photos were taken of which only 1 is regarding property condition in one room. This was an unmanaged lease agreement and after receiving the commission of R14500, the agency refused to assist with these issues on contract as well as move out inspection. Fortunately, the CEO of agency, was willing to assist with move out inspection, however, as there were no initial pictures to compare to, up to date tenant basically ignores all cost and damages. I do not get any feedback from agency as to signature on contract that is missing, no inspection photos as well as changes to contract not signed or initialed by myself. The result was R45000+ worth of damages to property, direct in contradiction with the photos on agencies ad for the property. Yet, agency does not take any responsibility at all and advised me to seek help of an attorney as according to them, the tenant had a 'contract' in place. Not sure where I as landlord fit in as the commission was a loss from my side, not from tenants side