Given the run around regarding hearing aids

I had a glossectomy in April 2024 and radiation treatment for tongue cancer; subsequently, my eyesight and hearing have been adversely affected. to the point where there have been complaints regarding the pitch of my voice at work. I need hearing aids and have been begging for this medical aid since November 2025, but they keep moving the goalposts. I am sick and tired of being given the run around. I do not know of anyone my age that would willingly want hearing aids unless it was very necessary. Umvuzo is becoming a huge dissappointment to me