Dishonest and very ***********

I took out a R299 subscription with Geshton on the 9th of April under spotconnect. This guy **** to me in order to close a sale on his side. He told me I was going to get the airtime subscription the same day after accepting the debit order mandate only to find that the air time will be credited after I have paid the R299 which will be on the 5th of May. Once I got this information I immediately requested for a cancelation and it was processed and a confirmation email was sent to me. I have the sales call recording and the cancelation confirmation email. I've been under the impression that the debit order has been canceled since the day I got the email confirmation only to find that the debit order wasn't canceled and it went off on the 5th. I called in to request for my refund and sent a bank statement but I see no one is coming back to me to acknowledge my request and I don't have any reference number or turn around time for my refund request. I'm not sure if this people realize that the error is on their side or not because they are quiet and I'm impatiently waiting for my money to be returned. Please don't take out any subscriptions from uconnect they are ****ming people.