

Toyzone
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Best customer service ever at Toy Zone Western, Hendrik Potgieter Rd & N Wilgeheuwel Roodepoort. I had a wonderful experience ever. The manager is so wonderful and the staff. I was very helpful. Everyone was making sure I got what I needed. I bought a gift for my daughter and it happened it wasn't the correct one and when I went for the exchange, I was definitely helped by the manager to find a suitable exchange.
1 reviews | Active since Jan 2020
Best customer service ever at Toy Zone Western, Hendrik Potgieter Rd & N Wilgeheuwel Roodepoort. I had a wonderful experience ever. The manager is so wonderful and the staff. I was very helpful. Everyone was making sure I got what I needed. I bought a gift for my daughter and it happened it wasn't the correct one and when I went for the exchange, I was definitely helped by the manager to find a suitable exchange.
1 reviews | Active since Jan 2020
Unacceptable. You've removed visible pricing from every item, forcing customers to take each one to the till just to find out what it costs. That’s not just inconvenient, it’s absurd. If that’s the system now, I’ll be rolling in with a trolley full of items, asking for prices, and walking out with nothing. We don’t have time for this kind of inefficiency. Please reconsider this approach. It’s wasting everyone’s time and eroding trust in your store, whom ever came up with this concept needs firing!
1 reviews | Active since Jan 2020
Unacceptable. You've removed visible pricing from every item, forcing customers to take each one to the till just to find out what it costs. That’s not just inconvenient, it’s absurd. If that’s the system now, I’ll be rolling in with a trolley full of items, asking for prices, and walking out with nothing. We don’t have time for this kind of inefficiency. Please reconsider this approach. It’s wasting everyone’s time and eroding trust in your store, whom ever came up with this concept needs firing!
1 reviews | Active since Jan 2020
I was looking at gifts for a birthday came across a Nerf gun pack for R299.00 went into store to get it. Drove to 5 different stores to find one final found the last one in store and the price there was R449.00. They gave the manager a call and he said it's online only but it does not state that it's an online exclusive price. They then insisted I pay the R449.00 Will never buy there again
1 reviews | Active since Jan 2020
I was looking at gifts for a birthday came across a Nerf gun pack for R299.00 went into store to get it. Drove to 5 different stores to find one final found the last one in store and the price there was R449.00. They gave the manager a call and he said it's online only but it does not state that it's an online exclusive price. They then insisted I pay the R449.00 Will never buy there again
1 reviews | Active since Jan 2020
I feel very disrespected as a white mommy who wants to buy a mer**** Barbie for my daughter. The black mer**** Barbie is R300 off and the exact same white mer**** Barbie is not on special. I am horrified! The sale sign doesn’t even specify the colour but I must pay full price for the white Barbie!?
1 reviews | Active since Jan 2020
I feel very disrespected as a white mommy who wants to buy a mer**** Barbie for my daughter. The black mer**** Barbie is R300 off and the exact same white mer**** Barbie is not on special. I am horrified! The sale sign doesn’t even specify the colour but I must pay full price for the white Barbie!?
1 reviews | Active since Jan 2020
Horrible service received from Lucian at Toyzone Loch Logan Waterfront in Bloemfontein. Very rude and has a no-care attitude to assist
1 reviews | Active since Jan 2020
Horrible service received from Lucian at Toyzone Loch Logan Waterfront in Bloemfontein. Very rude and has a no-care attitude to assist
1 reviews | Active since Jan 2020
Good day So we were at Carnival Mall Toyzone in December for Christmas gifts for our daughter and we then bought things and swiped R1100 for it and then last week the money was paid back into our account and then today 12/01/2023 the money was taken again. This is really unacceptable as it is not our fault the money was put back into our account and now you took it again. Someone is really incompetent and this is not fair!
1 reviews | Active since Jan 2020
Good day So we were at Carnival Mall Toyzone in December for Christmas gifts for our daughter and we then bought things and swiped R1100 for it and then last week the money was paid back into our account and then today 12/01/2023 the money was taken again. This is really unacceptable as it is not our fault the money was put back into our account and now you took it again. Someone is really incompetent and this is not fair!
1 reviews | Active since Jan 2020
I had waited for almost a month for new hotwheels cars to arrive at the store. When the cars had finally come in I was contacted by a lady from the Springfield branch to inform me that stock is in. However, upon arriving at the store I was absolutely disgusted that a worker had taken all of the popular cars off the shelf for himself and thereafter the leftovers were left for the customers. When I requested him to show me the cars as this is unfair he walked away with an arrogant smirk.I had requested for the manager Mr Niel who was extremely rude and showed no sense of understanding me as a customer whatsoever. As I regular customer I refuse to shop at this unethical shop ever again.
1 reviews | Active since Jan 2020
I had waited for almost a month for new hotwheels cars to arrive at the store. When the cars had finally come in I was contacted by a lady from the Springfield branch to inform me that stock is in. However, upon arriving at the store I was absolutely disgusted that a worker had taken all of the popular cars off the shelf for himself and thereafter the leftovers were left for the customers. When I requested him to show me the cars as this is unfair he walked away with an arrogant smirk.I had requested for the manager Mr Niel who was extremely rude and showed no sense of understanding me as a customer whatsoever. As I regular customer I refuse to shop at this unethical shop ever again.
Hellopeter has tracked Toyzone across 46 reviews. Toyzone hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Toyzone? Write a review to help others decide.