WOODEN HEADS WITH WOODEN RESPONSES RUN LOCAL TIMBER SUPPLY MERCHANT!

I cannot quite understand why a business can actually descouraqe client contact like TIMBACORE!

Firstly, I don't want to phone them however many phone numbers they offer. I like comms in writing and at the convenience of both parties.

Secondly, their contact form includes an invitation to participate in visual calisthenics that only an eagle can accomplish. Their published [email protected] has been disconnected. Their FaceBook page is guarded by artificial intelligence that cannot accept an enquiry nor offer any interaction. The proffered email address [email protected] also remains inert!

What follows is my efforts to make contact over a week plus:

"... TIMBACORE 1K people like this Lumber Yard

Des Fri, Mar 22, 11:16 AM (4 days ago) hi. need some replacement timber for shelving and slat supports. NO PRESSED BOARD, THANK YOU! measurments as follows: SLATS: Quantity - 8 X 1.250mm (length) x (18 to 20mm (thick) X 100 to 150mm (wide) or 4 X 1.250mm (length) X 18 to 20mm (thick) X 250mm to 300mm wide) SHELF: Quantity -1 X 1.810mm (length) X mm 18 to 20mm (thick) X +-330 mm (wide). Delivery to Protea Valley? Thx! Des

TIMBACORE Hi, thank you for your enquiry. We would love to supply you with our price and product info, please contact us on our WhatsApp number +27 71 602 5939

Des Sent you an enquiry almost FOUR days ago!!! Does it take that long to assess and respond????? .

TIMBACORE Hi Des, We apologize that you haven’t received a response. Our system indicates that we have not received your initial inquiry. Please try again, or feel free to reach out to one of our sales consultants directly via WhatsApp at 067 404 5793, or you can email [email protected]

Des Fri, Mar 22, 11:16 AM (4 days ago). I need some replacement timber for shelving and slat supports. NO PRESSED BOARD, THANK YOU! measurments as follows: SLATS: Quantity - 8 X 1.250mm (length) x (18 to 20mm (thick) X 100 to 150mm (wide) or 4 X 1.250mm (length) X 18 to 20mm (thick) X 250mm to 300mm wide) SHELF: Quantity -1 X 1.810mm (length) X mm 18 to 20mm (thick) X +-330 mm (wide). Delivery to Protea Valley? Thx! Des

Des How many more times must i send this enquiry?????? Look above and you'll see it TWICE!!!

TIMBACORE I apologize for any inconvenience. Could you please provide us with your contact details? We’ll ensure that one of our sales consultants reaches out to you promptly. Thank you for your patience and understanding.

Des ONE email and THREE Fb messages!. That's on top of a on-site enquiry form that plays games with you and that makes contact impossible. I reckon that for my trouble and inconvenience you should supply the order - gratis!!!

???????

What a shower!"

Clearly, not all the wood resides in the plantation!