Bad service

At first they put a tenant in my property that they said they did a clearance check on. With the first payment already I struggled to get my money on-time. A few months down the line again they are late with their payments going over to two months in a row. Almost every week I have to call the agency to follow up just to hear the same excuses over and over again. After I gave instruction that the tenant be given notice they charged me for the outgoing inspection they had to do and then I had to repeatedly ask them to the inspection list to only get it more than a week later. Upon receiving the keys, one of the tags are missing. This is unprofessional and unacceptable service form Thys Seymore.