LM
Lefu M
1 reviews | Active since Apr 2026
13 Apr 2026, 14:01
Delayed funeral assistance payout
Disappointed and feel they tramped on our dignity as a family
Helpful (0)
Replies (3)0
Replies (3)
EasyPay Insurance Limited's replyOfficial
14 Apr 2026, 13:28 Good day,
Thank you for your complaint.
Kindly note that the delay in processing your claim was due to outstanding supporting documents. Upon receipt of the required documents, your claim was promptly finalised and payment was processed accordingly.
Your complaint has now been resolved.
Kind Regards,
EasyPay Insurance Team
Thank you for your complaint.
Kindly note that the delay in processing your claim was due to outstanding supporting documents. Upon receipt of the required documents, your claim was promptly finalised and payment was processed accordingly.
Your complaint has now been resolved.
Kind Regards,
EasyPay Insurance Team
Best regards,
EasyPay Insurance Limited's reply14 Apr 2026, 13:28
Official
Good day,
Thank you for your complaint.
Kindly note that the delay in processing your claim was due to outstanding supporting documents. Upon receipt of the required documents, your claim was promptly finalised and payment was processed accordingly.
Your complaint has now been resolved.
Kind Regards,
EasyPay Insurance Team
Thank you for your complaint.
Kindly note that the delay in processing your claim was due to outstanding supporting documents. Upon receipt of the required documents, your claim was promptly finalised and payment was processed accordingly.
Your complaint has now been resolved.
Kind Regards,
EasyPay Insurance Team
Best regards,
LM
Lefu M's updateReviewer Update
14 Apr 2026, 13:54Good day,
I will like to extend my gratitude to Xolani for his swift response to facilitate the claim,we have received the funds and we can now proceed and buried our beloved sister with respect and dignity she deserves.
Thank you
Lefu Maleke
I will like to extend my gratitude to Xolani for his swift response to facilitate the claim,we have received the funds and we can now proceed and buried our beloved sister with respect and dignity she deserves.
Thank you
Lefu Maleke
LM
Lefu M's update14 Apr 2026, 13:54
Reviewer Update
Good day,
I will like to extend my gratitude to Xolani for his swift response to facilitate the claim,we have received the funds and we can now proceed and buried our beloved sister with respect and dignity she deserves.
Thank you
Lefu Maleke
I will like to extend my gratitude to Xolani for his swift response to facilitate the claim,we have received the funds and we can now proceed and buried our beloved sister with respect and dignity she deserves.
Thank you
Lefu Maleke
EasyPay Insurance Limited's replyOfficial
14 Apr 2026, 14:32Good day,
Thank you for your kind message. We are truly glad to hear that the claim has been finalised and that the funds have been received.
Kind Regards,
EasyPay Insurance Team
Thank you for your kind message. We are truly glad to hear that the claim has been finalised and that the funds have been received.
Kind Regards,
EasyPay Insurance Team
Best regards,
EasyPay Insurance Limited's reply14 Apr 2026, 14:32
Official
Good day,
Thank you for your kind message. We are truly glad to hear that the claim has been finalised and that the funds have been received.
Kind Regards,
EasyPay Insurance Team
Thank you for your kind message. We are truly glad to hear that the claim has been finalised and that the funds have been received.
Kind Regards,
EasyPay Insurance Team
Best regards,