Telefunken
Unclaimed Business
|1.4|5 Reviews (last 12 months)|This business does not respond to reviews
Telefunken
Unclaimed Business
|1.4
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.4|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
ZS
Zanele S
1 reviews | Active since Dec 2025
20 Jan 2026, 11:00
Telefunken from takealot
I bought a telefunken tv from Takealot on the 3November2025 on the 10January when I try to switch on the tv is no longer working then I was referred to Nuworld for assistance but I don’t get any assistance or feedback I call and send email to them but still no1 is able to assist or update me is been 2 weeks now I don’t know what to do with a TV that is less than 3months
Helpful (0)
|Replies (0)ZS
Zanele S
1 reviews | Active since Dec 2025
20 Jan 2026, 11:00
Telefunken from takealot
I bought a telefunken tv from Takealot on the 3November2025 on the 10January when I try to switch on the tv is no longer working then I was referred to Nuworld for assistance but I don’t get any assistance or feedback I call and send email to them but still no1 is able to assist or update me is been 2 weeks now I don’t know what to do with a TV that is less than 3months
0
Replies (0)CV
mS
marshe S
1 reviews | Active since Jul 2015
6 Oct 2025, 11:24
Bad tv
We bought a smart tv in May and I August it broke. They came to pick it up to fix and kept in 3 weeks. No communication I had to contact them to check on the TV. The guy Ralph I was in communication with was acting like he was doing me a favor. Bad bad service I will never buy a Telefunkun product again.
Helpful (0)
|Replies (0)mS
marshe S
1 reviews | Active since Jul 2015
6 Oct 2025, 11:24
Bad tv
We bought a smart tv in May and I August it broke. They came to pick it up to fix and kept in 3 weeks. No communication I had to contact them to check on the TV. The guy Ralph I was in communication with was acting like he was doing me a favor. Bad bad service I will never buy a Telefunkun product again.
0
Replies (0)MM
Mojabeng M
1 reviews | Active since Jun 2025
9 Sept 2025, 20:39
BROKEN 50 INCH TV WITHIN 2 MONTHS OF PURCHASE.
Dear Telefunken Customer Service, I am writing to lodge a formal complaint regarding a Telefunken 50-inch Smart TV that I purchased from Takealot on 2 July 2025 for R3,999.00 (Order #***). Unfortunately, the TV has developed a fault — the screen no longer displays properly, making it unusable. I lodged a complaint with Takealot on 12 August 2025, but I was informed that since their one-month return policy had passed, I should take the matter up directly with Telefunken. As the product is still under its manufacturer’s warranty, I kindly request that you arrange for an inspection, repair, or replacement of the unit. If this is not possible, I would like to request a full refund in line with the Consumer Protection Act (CPA). Please advise me on the process and timeline for resolving this matter. I trust Telefunken will attend to this issue promptly.
Helpful (0)
|Replies (0)MM
Mojabeng M
1 reviews | Active since Jun 2025
9 Sept 2025, 20:39
BROKEN 50 INCH TV WITHIN 2 MONTHS OF PURCHASE.
Dear Telefunken Customer Service, I am writing to lodge a formal complaint regarding a Telefunken 50-inch Smart TV that I purchased from Takealot on 2 July 2025 for R3,999.00 (Order #***). Unfortunately, the TV has developed a fault — the screen no longer displays properly, making it unusable. I lodged a complaint with Takealot on 12 August 2025, but I was informed that since their one-month return policy had passed, I should take the matter up directly with Telefunken. As the product is still under its manufacturer’s warranty, I kindly request that you arrange for an inspection, repair, or replacement of the unit. If this is not possible, I would like to request a full refund in line with the Consumer Protection Act (CPA). Please advise me on the process and timeline for resolving this matter. I trust Telefunken will attend to this issue promptly.
0
Replies (0)