Salton customer care sucks

Despite 2 emails to Salton HOLB (and receipt of my email) no reply. They sell a Biltong make via Takealot which is described as having a light. Having a light and a light fitting with no bulb are two different things in my opinion. Nowhere does it state NO BULB INCLUDED. Furthermore, their product requires a now ******* incandescent bulb which I cannot find stock of. I'm disappointed that they are continuing to deceive customers this way, and that they arent bothered to reply to emails or answer my questions. Shame on you !!