ORDER #TTK1683

My order was placed and paid for - received 2 emailed confirmations that the goods will be delivered with their own transport so no waybill numbers or courier company. No delivery took place. Then requested a refund and received mail below indicating refund in 3 working days. To date no refund received. Dear Z Marais, We confirm receipt of your formal refund request for order TTK1683. Please note that refunds are typically processed within 1–3 business days. Once the refund has been completed, you will receive a confirmation from our side. Thank you for your patience.