Tech Trek
Claimed Business
AI Review Summary
Based on recent customer reviews, Tech Trek is overwhelmingly criticised for taking payment without delivering goods. Customers consistently mention placing orders for appliances, electronics, and office supplies, only to face complete radio silence afterwards. A recurring theme is unanswered phone calls, ignored emails, and chatbot replies that never resolve issues. Many shoppers describe pursuing refunds that never materialise and escalating matters to SAPS, banks, and the Consumer Goods Ombud. A small group of buyers report positive outcomes, noting timely delivery and helpful staff assistance during exchanges.
Performance(last 12 months):
Trustindex Rating
2.2TrustIndex
2.2
Review Distribution
1.5|46 Reviews
Jul '25 - Jun '26
Recent reviews (46)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
30 Mar 2026, 10:41
Tech Trek update
Tech Trek update on previous posting re my Dishwasher purchase: They don't have an actual website but operates from a Shopify page. I have reported them to Shopify. They were operating from an office space rental in the address listed but had moved out last year with [apparently] no forwarding details A paid (R30) CIPC report gives the directors full details with the business details I have also opened a SAPS ***** case. I also opened a Bank-to-Bank Possible *****ulent Merchant case
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Anonymous
1 reviews | Active since Jan 2020
30 Mar 2026, 10:41
Tech Trek update
Tech Trek update on previous posting re my Dishwasher purchase: They don't have an actual website but operates from a Shopify page. I have reported them to Shopify. They were operating from an office space rental in the address listed but had moved out last year with [apparently] no forwarding details A paid (R30) CIPC report gives the directors full details with the business details I have also opened a SAPS ***** case. I also opened a Bank-to-Bank Possible *****ulent Merchant case
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Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 07:29
Tech trek Moegoes
Headline: Order #TTK1510: Paid in December, Still No Delivery and then non refund! Review Text: I am writing this to record the status of my order #TTK1510. Date Ordered: 17 December 2025 Amount Paid: R5,329.00 Status: Goods have not been received. I have attempted to contact the merchant regarding the delivery schedule but have received no resolution. As of today (February 2026), the order remains unfulfilled. I am posting this simply to warn other consumers that delivery times are not being met. PS this is repost no 5 they are removing it and i wonder why? also go check out Trustpilot, much better that this site.
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Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 07:29
Tech trek Moegoes
Headline: Order #TTK1510: Paid in December, Still No Delivery and then non refund! Review Text: I am writing this to record the status of my order #TTK1510. Date Ordered: 17 December 2025 Amount Paid: R5,329.00 Status: Goods have not been received. I have attempted to contact the merchant regarding the delivery schedule but have received no resolution. As of today (February 2026), the order remains unfulfilled. I am posting this simply to warn other consumers that delivery times are not being met. PS this is repost no 5 they are removing it and i wonder why? also go check out Trustpilot, much better that this site.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 07:57
ORDER #TTK1769
I ordered and paid for a Hisense 95L freezer on the 22nd January 2026. Immediate payment was done. Upto today 09 Febuary 2026 i have not received the freezer. As all the other complaints they DO NOT ANSWER CALLS OR EMAILS!. I enquired on their chat feature last week i was told my order is being dispatched and i would receive the delivery details on friday 6th. Today is Monday 09 no further communication has been received. They supply ignore all calls, chats and emails. I wish i had checked Hello Peter before i made payment.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 07:57
ORDER #TTK1769
I ordered and paid for a Hisense 95L freezer on the 22nd January 2026. Immediate payment was done. Upto today 09 Febuary 2026 i have not received the freezer. As all the other complaints they DO NOT ANSWER CALLS OR EMAILS!. I enquired on their chat feature last week i was told my order is being dispatched and i would receive the delivery details on friday 6th. Today is Monday 09 no further communication has been received. They supply ignore all calls, chats and emails. I wish i had checked Hello Peter before i made payment.
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Anonymous
1 reviews | Active since Jan 2020
4 Feb 2026, 14:02
ORDER #TTK1683
My order was placed and paid for - received 2 emailed confirmations that the goods will be delivered with their own transport so no waybill numbers or courier company. No delivery took place. Then requested a refund and received mail below indicating refund in 3 working days. To date no refund received. Dear Z Marais, We confirm receipt of your formal refund request for order TTK1683. Please note that refunds are typically processed within 1–3 business days. Once the refund has been completed, you will receive a confirmation from our side. Thank you for your patience.
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Anonymous
1 reviews | Active since Jan 2020
4 Feb 2026, 14:02
ORDER #TTK1683
My order was placed and paid for - received 2 emailed confirmations that the goods will be delivered with their own transport so no waybill numbers or courier company. No delivery took place. Then requested a refund and received mail below indicating refund in 3 working days. To date no refund received. Dear Z Marais, We confirm receipt of your formal refund request for order TTK1683. Please note that refunds are typically processed within 1–3 business days. Once the refund has been completed, you will receive a confirmation from our side. Thank you for your patience.
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