Tafelberg Meubels - Worst experience.

I bought all my furniture, for my new flat, at Tafelberg Meubels, Bellville. One of the items bought was my new kettle, which was on special, but after checking the prices, the special price was not charged. I opened the kettle last night and used it. This morning when I switched it on the power tripped and we found it was the kettle. I switched power back on but the kettle would not boil the water. So I took it back to them this morning where I was told take to there service delivery. Service delivery is approximately 200 metres from the retail department which was a bit concerning to me as it was during our Cape Town storm. At the service delivery gate you have to ring a bell for someone to open the gates. I stood in the rain for at least 10 minutes and nobody opened the gate. I went back to the retail department and asked if on can get better service and Lee, the person that sent me there, offered to take it himself. He returned and told me service delivery will phone me. After 45 minutes I asked a lady when will they phone she answered that it could take 7 to 14 days. If anybody out there is willing to wait two weeks before they can make a cup of coffee you are welcome to buy your furniture from these people. Please also make sure the special price is awarded. The after sales experience was so bad I will never buy anything from these people. I left and bought a new kettle from another retailer. Tafelberg meubels you just lost a very good customer and if you check your database you will realis this.