Suzuki Alberton
Unclaimed Business
|1.2|5 Reviews (last 12 months)|This business does not respond to reviews
Suzuki Alberton
Unclaimed Business
|1.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Mpho N
1 reviews | Active since Apr 2021
26 Feb 2026, 13:00
Suzuki baleno radio fault
17/01/2026 bought a car from suzuki Alberton all was well until 22/02/2026 when the radio went silent and just display suzuki emblem. Took it to the dealership on Monday 23rd, the machinic there said he doesn't know what the problem is, advice I book the car in. Car booked in wensday later yesterday received a call with an option of driving the car without the radio or living the car to be fixed. Now my concern is my car is brand new, not a second hand car. Y am I been compromised nd my comfort and effort of buying a new car not considered. I bought a new car avoiding things like this. Why is changing a radio or fixing it taking long
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Mpho N
1 reviews | Active since Apr 2021
26 Feb 2026, 13:00
Suzuki baleno radio fault
17/01/2026 bought a car from suzuki Alberton all was well until 22/02/2026 when the radio went silent and just display suzuki emblem. Took it to the dealership on Monday 23rd, the machinic there said he doesn't know what the problem is, advice I book the car in. Car booked in wensday later yesterday received a call with an option of driving the car without the radio or living the car to be fixed. Now my concern is my car is brand new, not a second hand car. Y am I been compromised nd my comfort and effort of buying a new car not considered. I bought a new car avoiding things like this. Why is changing a radio or fixing it taking long
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Callyn W
1 reviews | Active since Jan 2026
22 Jan 2026, 16:54
Suzuki Alberton is not the place to go!
Extremely disappointing experience with Suzuki Alberton’s service department. The staff were rude, disorganised, and unable to assist competently. I was sent from pillar to post with no resolution and very poor communication throughout. This is by far the worst service experience I’ve had with any company. I would not recommend them.
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Callyn W
1 reviews | Active since Jan 2026
22 Jan 2026, 16:54
Suzuki Alberton is not the place to go!
Extremely disappointing experience with Suzuki Alberton’s service department. The staff were rude, disorganised, and unable to assist competently. I was sent from pillar to post with no resolution and very poor communication throughout. This is by far the worst service experience I’ve had with any company. I would not recommend them.
0
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Piet M
1 reviews | Active since Nov 2025
14 Nov 2025, 20:59
****mers
Friday, 7 October 2025, I took my Suzuki Swift for a full service at the Albaton branch. I have never met such a rude service advisor who doesn't know how to treat customer with respect. The new young lady there who thinks its ok to swear at clients, I think her name is Thuli or something like that. She claimed that the service was complete, but in reality, nothing was done the car was not serviced at all.
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Piet M
1 reviews | Active since Nov 2025
14 Nov 2025, 20:59
****mers
Friday, 7 October 2025, I took my Suzuki Swift for a full service at the Albaton branch. I have never met such a rude service advisor who doesn't know how to treat customer with respect. The new young lady there who thinks its ok to swear at clients, I think her name is Thuli or something like that. She claimed that the service was complete, but in reality, nothing was done the car was not serviced at all.
0
Replies (0)MS
Millicent S
1 reviews | Active since Jul 2020
12 Nov 2025, 09:08
Don’t promise customers money if you know you won’t pay
Disappointing experience with Albertan Suzuki On 22 October 2025, I purchased a Suzuki Fronx from Albertan Suzuki. I'm happy with the car, it met my expectations and the application process with my bank went smoothly. However, the service from the salesperson, Noluthando, was subpar. I was promised R1500 for referring a customer, which was confirmed when my colleague's application was approved on 23 October. Despite multiple follow-ups, I still haven't received the payment. Every time I ask, I'm given excuses and told I'll get the money, but it's been weeks and I'm still waiting.
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Millicent S
1 reviews | Active since Jul 2020
12 Nov 2025, 09:08
Don’t promise customers money if you know you won’t pay
Disappointing experience with Albertan Suzuki On 22 October 2025, I purchased a Suzuki Fronx from Albertan Suzuki. I'm happy with the car, it met my expectations and the application process with my bank went smoothly. However, the service from the salesperson, Noluthando, was subpar. I was promised R1500 for referring a customer, which was confirmed when my colleague's application was approved on 23 October. Despite multiple follow-ups, I still haven't received the payment. Every time I ask, I'm given excuses and told I'll get the money, but it's been weeks and I'm still waiting.
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Anonymous
1 reviews | Active since Jun 2017
8 Nov 2025, 12:19
Bad service
Last week Friday 31/10/2025,I took my suzuki swift for full service at albaton branch.Innovation group is my service provider.they took the car from 8AM to 5PM telling me that they done with service,but nothing was done on the car.the car was not serviced.
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Anonymous
1 reviews | Active since Jun 2017
8 Nov 2025, 12:19
Bad service
Last week Friday 31/10/2025,I took my suzuki swift for full service at albaton branch.Innovation group is my service provider.they took the car from 8AM to 5PM telling me that they done with service,but nothing was done on the car.the car was not serviced.
0
Replies (0)