Shocking service from photographer

I booked a family photoshoot that she had on special in May 2020 for my husband's 50th birthday in November 2020. I had to pay her still in that week (May) confirmed again after payment. She said she received it all good. Confirmed again a month before. She said all good. Confirmed again on 3 weeks and a week before my husband's party, still all good.... The day before my husband's party at 2 o'clock the afternoon after I send her a location (to confirm again) she just sends me a message to say that she won't be able to make it!!!! When I phone no answer!!! When I got hold of her she us sorry and will pay me the money back!!! How is that for bad service. I had to pay alot more money to suddenly phone around. Do you know how stressful that is!!! Excuse was oh I had a Bride move her wedding!!! Really???? A day before???? Whould never recommended her at all.