Studio 88

Based on recent customer reviews, Studio 88 shows a deeply polarised customer experience. Standout staff members earn glowing praise for going above and beyond, yet a heavy volume of complaints centres on refund delays, defective products, store-level rudeness, and unresolved laybyes. The brand's reputation hinges almost entirely on which branch and which employee a customer encounters.

The most common complaint about Studio 88, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. Service experiences swing between exceptional named staff like Rencia, Jayson, Maria and Nondumiso, and shocking encounters with rude managers, gossiping cashiers, and staff ignoring calls. Customer Service & Support (2.0) is highly inconsistent across branches.

Studio 88 scores 2 out of 5 on Hellopeter's AI analysis of service quality in Fashion & Clothing, compared to the Fashion & Clothing industry average of 1.4. Their strongest theme is In-Store Service (2.6); their weakest is Returns & Refunds (1.6). The top AI-rated Fashion & Clothing business on Hellopeter is Studio 88 (2). How is the AI Score calculated? →

Studio 88 has a TrustIndex of 4.2 out of 10 on Hellopeter, based on 65 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 20 hours 52 min. Hellopeter has tracked Studio 88 across 682 total reviews. How is the TrustIndex calculated? →