Stbb
1.8|97 reviews
Responds in 98 hours 60 min
JB
Jade B
1 reviews | Active since Member
15 Apr 2026, 09:49
First and Last Time Using STBB!!!!
My experience with STBB Johannesburg/ Sandton has been unnecessarily long and it’s becoming unpleasant. This is my second property that I bought so I can confidently say that with my first one it took merely only about 2-3 months MAX when I had my keys in hand. This process has been extremely long and going on month 4. The communication from STBB is also not clear and consistent. I am losing patience and honestly wish I did my homework on this company before I paid my deposit and signed for anything. This will definitely be my first and last time dealing with them-absolutely ridiculous!!!
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Replies (1)Stbb's replyOfficial
15 Apr 2026, 10:38Hi Jada,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with our service did not meet your expectations. This is certainly not the standard we aim to uphold.
We would appreciate the opportunity to understand more about what went wrong (please include details to your point of contact) so we can address the matter properly and prevent it from happening again. Please feel free to reach out to us directly at [email protected] so we can discuss this in more detail.
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with our service did not meet your expectations. This is certainly not the standard we aim to uphold.
We would appreciate the opportunity to understand more about what went wrong (please include details to your point of contact) so we can address the matter properly and prevent it from happening again. Please feel free to reach out to us directly at [email protected] so we can discuss this in more detail.
Best regards,
Stbb's reply15 Apr 2026, 10:38
Official
Hi Jada,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with our service did not meet your expectations. This is certainly not the standard we aim to uphold.
We would appreciate the opportunity to understand more about what went wrong (please include details to your point of contact) so we can address the matter properly and prevent it from happening again. Please feel free to reach out to us directly at [email protected] so we can discuss this in more detail.
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with our service did not meet your expectations. This is certainly not the standard we aim to uphold.
We would appreciate the opportunity to understand more about what went wrong (please include details to your point of contact) so we can address the matter properly and prevent it from happening again. Please feel free to reach out to us directly at [email protected] so we can discuss this in more detail.
Best regards,