Review ofStandard Bank
Standard Bank

Standard Bank

1.4762170196952806|53,820 reviews
ZS
Zizipho Siqumbu

1 reviews | Active since Member

18 Mar 2026, 09:25

*****

I was de*****ed R106000.00 and Standard bank only managed to get back R2000.00 because the money was moved to multiple banks. Later after this incident one card was used for multiple purchases which i did not have a record of this and i was refunded the amount but when i tried to get both Standard Bank and the Ombuds to look at this i was ignored.

I have since had a personal loan which I paid off and have been trying to get it closed since December 2025 and to date i get pushed from once consultant to the next advising i have a settlement amount which no one is able to give a detailed explanation and since following up now with no feedback.

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Replies (15)
Standard Bank
Standard Bank's reply18 Mar 2026, 10:40
Official

<div>Good day Zizipho,&nbsp;<br><br>This is not the level of service we strive for.&nbsp;<br><br>We understand your frustration and are here to help.&nbsp;<br><br>We can assure you that your matter is now in the right hands.&nbsp;<br><br>Our team will be in touch.&nbsp;<br><br>Kindest regards,&nbsp;<br>Standard Bank Hello Peter Team&nbsp;<br>[email protected]</div>

Best regards,