No security measures from Spur Grey Owl

I am extremely disappointed with the way this matter has been handled by Spur Grey Owl.

After visiting the establishment, my vehicle was damaged and money intended for disability assistance was ****** from my car while parked on the premises. A police case has already been opened regarding the incident.

What is most upsetting is the response I received from Spur Grey Owl. Instead of assisting further or taking accountability for customer safety concerns, I was simply told that I must deal directly with the landlord because the incident happened in the parking area. As a customer, I do not believe it is reasonable to expect me to pursue the landlord myself when I visited their business and used their facilities.

The response gave the impression that Spur Grey Owl does not take responsibility for the safety and security of its customers, which is deeply concerning. I expected far more empathy, support, and willingness to assist from a well-known restaurant brand.

This entire experience has caused financial and emotional distress, and the lack of meaningful assistance has only added to the frustration.