Sparks Schools Terrible Accounts Department and Administration

Spark Schools has a very terrible and horrible administration especially in their accounts department. I am being harassed by their accounts or collections departments since the beginning this year. I have made phone calls and inquiries about the money they say I owe them from last year and even offered to send them proof of payment for the months that they are alleging I did not pay. I received an email from one of the agents informing me that my matter has been escalated for a further investigation. Its been more than a month now and I am still waiting for the outcome of that escalation. I have sent them numerous emails regarding the outcome of the escalation and have not received any response instead i am being harassed by their accounts departments about an outstanding account and that they are giving me a final opportunity to settle the balance which i perceive as threats i do not deserve. I have seen a number of negative reviews about their accounts department even before i enrolled my first child with them but i took a leap and i regret it very much. The school operates in a very disorganized and unproffesional manner and they only care about what they can get from people and they are not eager to resolve their client quiries. I pray this gets resolved before Spark Schools spoil my credit record.