

Spar Bellville
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am still waiting for ANY kind of reaction to my complaint from 4 May 2026! I have just come from this shop now & NOTHING has changed! Let me remind you: Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli EVERY SINGLE DAY! They are almost always under-staffed. The staff that are there don't know how queues work & are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management DOES NOT CARE, as long as they're making as much money as they possibly can! These issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
1 reviews | Active since Jan 2020
I am still waiting for ANY kind of reaction to my complaint from 4 May 2026! I have just come from this shop now & NOTHING has changed! Let me remind you: Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli EVERY SINGLE DAY! They are almost always under-staffed. The staff that are there don't know how queues work & are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management DOES NOT CARE, as long as they're making as much money as they possibly can! These issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
1 reviews | Active since Jan 2020
Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli. Every. Single. Day! They are almost always under-staffed. The staff that are there are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management doesn't seem to care, as long as they're making as much money as they possibly can obviously, because these issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
1 reviews | Active since Jan 2020
Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli. Every. Single. Day! They are almost always under-staffed. The staff that are there are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management doesn't seem to care, as long as they're making as much money as they possibly can obviously, because these issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
1 reviews | Active since Jan 2020
Always love visiting my favourite Spar. Friendly staff, fresh cooked foods and good prices. I had a very pleasant shopping experience yesterday, and I left with my groceries feeling happy and satisfied.
1 reviews | Active since Jan 2020
Always love visiting my favourite Spar. Friendly staff, fresh cooked foods and good prices. I had a very pleasant shopping experience yesterday, and I left with my groceries feeling happy and satisfied.
1 reviews | Active since Jan 2020
On the 7/5/2025 Myself bought groceries at KasselsveiSPAR owner believe to be Mr.Marco Bakkes which up until today has not contacted Myself with regarding to the most unprofessional and humiliated experience I'd received as a customer. After settling the purchase items with the friendly cashier, I proceeded to the exit unbothered until a gentleman approached myself with no identification to accompanying himself stating that his been informed to investigate or pat search myself for possible theft. With that being said I was led to a small open and unsecured room at the entrance of the store without privacy or some form of discreet store policy or procedure. I was complaint until the point where'as I felt emotional distress and humiliated inftont of other custers and the store staff. I respectfully request to unfold my discomfort with management "Nico" whom appeared to look confuse and unprofessional. I continued expressing myself informing himself "Nico" that I am in discomfort with the sequence of the proceeding and the environment it plays out. He continues saying "Nico" unfortunately theres nothing that himself can do, it's instructions from the owner Mr.M.Bakkes. At this point I felt helpless and decided to record this horrible customer service where there's no visible customer service centric identified. I then suggested that ourselves should get SAPS to conduct this preceedings as I was completely in discomfort. The store Manager "Nico" whipped his phone out yet again infront of other customers and staff engaging the cops. Throughout that exercise I'd needed to remind them to not leave me unattended. The police arrived, then only there was proper structure in place. We proceeded from that point to a more secured room, viewed the footage about 3 times and no sign or form of visible theft was sighted. The camera opporater kept on insisting, that I should get pat search, making another strong accusation that security should be looking for a chocolate. After 1hour 30minutes I'd give them consent to continue with their proceedings and the results turned out negative. No apology from management or the owner, management insisted that he'll let the owner contact myself the next day whereas I can continue to discuss compensation, time wasted, humiliation and formal apology infront of the staff that was working throughout that shift. Mr.Bakkes the store owner blatantly ignored my request haven't contacted myself since 15/05/2025. I am feeling passionate about letting other customers read about my experience as a valued customer and would not want the unskilled security or management humiliate and treat innocent customers as an ******** at any point of conducting business with them.
1 reviews | Active since Jan 2020
On the 7/5/2025 Myself bought groceries at KasselsveiSPAR owner believe to be Mr.Marco Bakkes which up until today has not contacted Myself with regarding to the most unprofessional and humiliated experience I'd received as a customer. After settling the purchase items with the friendly cashier, I proceeded to the exit unbothered until a gentleman approached myself with no identification to accompanying himself stating that his been informed to investigate or pat search myself for possible theft. With that being said I was led to a small open and unsecured room at the entrance of the store without privacy or some form of discreet store policy or procedure. I was complaint until the point where'as I felt emotional distress and humiliated inftont of other custers and the store staff. I respectfully request to unfold my discomfort with management "Nico" whom appeared to look confuse and unprofessional. I continued expressing myself informing himself "Nico" that I am in discomfort with the sequence of the proceeding and the environment it plays out. He continues saying "Nico" unfortunately theres nothing that himself can do, it's instructions from the owner Mr.M.Bakkes. At this point I felt helpless and decided to record this horrible customer service where there's no visible customer service centric identified. I then suggested that ourselves should get SAPS to conduct this preceedings as I was completely in discomfort. The store Manager "Nico" whipped his phone out yet again infront of other customers and staff engaging the cops. Throughout that exercise I'd needed to remind them to not leave me unattended. The police arrived, then only there was proper structure in place. We proceeded from that point to a more secured room, viewed the footage about 3 times and no sign or form of visible theft was sighted. The camera opporater kept on insisting, that I should get pat search, making another strong accusation that security should be looking for a chocolate. After 1hour 30minutes I'd give them consent to continue with their proceedings and the results turned out negative. No apology from management or the owner, management insisted that he'll let the owner contact myself the next day whereas I can continue to discuss compensation, time wasted, humiliation and formal apology infront of the staff that was working throughout that shift. Mr.Bakkes the store owner blatantly ignored my request haven't contacted myself since 15/05/2025. I am feeling passionate about letting other customers read about my experience as a valued customer and would not want the unskilled security or management humiliate and treat innocent customers as an ******** at any point of conducting business with them.
1 reviews | Active since Jan 2020
Spar kasselsvlei the communication and management team is so poor to not correctify another day later and no feedback I have ordered my Friday night meal from them not only was the food quality so poor they have also not sent items that was paid for I get a email I respond to it with requested information however still I have not heard from them this is really bad old stink rolls and dry chicken my baby's paid yogurts not in the cart no refund and paid item do you get worse than this
1 reviews | Active since Jan 2020
Spar kasselsvlei the communication and management team is so poor to not correctify another day later and no feedback I have ordered my Friday night meal from them not only was the food quality so poor they have also not sent items that was paid for I get a email I respond to it with requested information however still I have not heard from them this is really bad old stink rolls and dry chicken my baby's paid yogurts not in the cart no refund and paid item do you get worse than this
1 reviews | Active since Jan 2020
I would like to let All know Spar Bellville Service is Excellent and There Deli Who sells the Ribbs and Chips and Burgers and Breakfast sit in Just Amazing.There People at Deli were the Ribbs and Chips is Sell is Friendly and Food is Awesome plus.Kim -Lee Always help Me with My Order and I must say Outstanding and Great Service.Call Me if U want Some advise of there Service 0625828859. Spar Kassevlei Bellville
1 reviews | Active since Jan 2020
I would like to let All know Spar Bellville Service is Excellent and There Deli Who sells the Ribbs and Chips and Burgers and Breakfast sit in Just Amazing.There People at Deli were the Ribbs and Chips is Sell is Friendly and Food is Awesome plus.Kim -Lee Always help Me with My Order and I must say Outstanding and Great Service.Call Me if U want Some advise of there Service 0625828859. Spar Kassevlei Bellville
1 reviews | Active since Jan 2020
The worst service from a place I am so loyal to, the poor management and lack of competence from the supervision is **********. They have prices messed up the prices in the store and when you get to the till they force you to pay a price of which is not there on the shelve. Today was the last day at that spar and I am really disappointed at the kind of service we receive at our local stores
1 reviews | Active since Jan 2020
The worst service from a place I am so loyal to, the poor management and lack of competence from the supervision is **********. They have prices messed up the prices in the store and when you get to the till they force you to pay a price of which is not there on the shelve. Today was the last day at that spar and I am really disappointed at the kind of service we receive at our local stores
Hellopeter has tracked Spar Bellville across 9 reviews. Spar Bellville hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Spar Bellville? Write a review to help others decide.