JC
Jonathan C
Active since Jul 2009
12
Reviews
0
Industries
Reviews
12 reviews3 weeks ago
Spar Bellville Does Not Care
I am still waiting for ANY kind of reaction to my complaint from 4 May 2026! I have just come from this shop now & NOTHING has changed! Let me remind you: Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli EVERY SINGLE DAY! They are almost always under-staffed. The staff that are there don't know how queues work & are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management DOES NOT CARE, as long as they're making as much money as they possibly can! These issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
0 replies
1 month ago
Avoid Spar Bellville
Avoid this Spar branch at all costs! Unfortunately for me, due to my location, I am forced to use this Spar almost daily. Lunch time surprises their deli. Every. Single. Day! They are almost always under-staffed. The staff that are there are always arguing with each other, in front of us customers. Food is only replaced when someone realises they've already run out. Management doesn't seem to care, as long as they're making as much money as they possibly can obviously, because these issues have been around for as long as I can remember & they show zero signs of ever being resolved! Easily the worst Spar experience in the Cape!
1 reply
14 months ago
Good Luck Contacting FedHealth
Why is it that a SANLAM EMPLOYEE cannot contact the SANLAM MEDICAL AID from INSIDE the SANLAM HEAD OFFICE BUILDING on an INTERNAL FREE NUMBER? Sanlam employees were FORCED to move to this U S E L E S S & OVER-PRICED scheme AGAINST OUR WILL! And now we have to deal with these barriers that make the simplest of things an absolute NIGHTMARE with these people! I have NEVER had a good experience with this scheme, NOT ONE! Every single time I'm left ********** & furious & they could not be bothered!
1 reply
31 months ago
FedHealth has the worst service in the world!
Their staff in their call centre are either totally ***********, blatantly arrogant or just plain lazy! I NEVER have a good experience when dealing with FedHealth! I can't access their Family Room, for the self-help tools. Phoned the call entre & got left on hold because the query was too difficult for them to handle. I asked to speak to a manger, but there are NONE available at all! How is that possible?!?! I requested a Gap Cover letter, because, in 2023, that's the ONLY thing they're able to send me during the month in question. I am still waiting for the letter. My Gap Cover needs a claim statement, for the claim I submitted for the treatment of 11/10/2023. Every single document I have from FedHealth is not acceptable to them! HOW IS THIS POSSIBLE??? While trying to get this statement I tried to explain to your agent what Gap Cover needs. They then get ****y, demanding "Who is this gap cover person, how do they know how my system works! They are not here..." How can you people not know what the other wants? WHY ARE WE, YOUR CLIENTS, STUCK IN THE MIDDLE OF THE MESS YOU ALWAYS MAKE???
3 replies
31 months ago
Stay AWAY from SANLAM GAP COVER
NOTHING is ever acceptable to these people. There is no such thing as a seamless claim. They take FOREVER to respond There are ALWAYS outstanding requirements They are NEVER happy with the documents you get from the Medical Aid They do NOTHING to get the documents THEY need THEMSELVES This claim has dragged forever now! And there is NO END IN SIGHT YET!
5 replies
32 months ago
Stay Away from Sanlam Gap Cover!
These people provide the worst service I have ever encountered! Every aspect about them is shocking. STAY AWAY FROM THEM PLEASE! They have no idea how to work their own system. They can't go back to look at previous emails with documents attached. If the document they are looking for is not attached to the email they have in front of them it no longer exists! This claim has dragged on since 12/10 now. I phoned to follow-up, because I haven't heard from them in DAYS! Only to find out there are MORE outstanding requirements!
5 replies
34 months ago
Discovery Life will harass you if you turn them down!
A man that said he's calling from Discovery (Their outbound sales call centre) is HARRASSING my wife. She has already blocked 3 of the numbers he's phoned from. He has phoned in the 10s of times now!!! At least 12 times on Friday alone! AFTER she told him to leave her alone! When I searched his number on TrueCaller it came back as "Momentum Life Cover". So he was lying as well. I'm pretty sure we could take this to SAPS now it's gotten so bad! He has gotten personal! He thinks it's a big joke, like he's untouchable. HOW CAN DISCOVERY employ people like this? HOW ARE THEY ALLOWED TO WORK THIS WAY? This is beyond disgraceful! He phoned to sell something, my wife said no. SO MOVE ON!!!
1 reply
34 months ago
Momentum Life will harass you if you turn them down!
A man from Momentum Life's Outbound Sales Call Centre is HARRASSING my wife. She has already blocked 3 of the numbers he phones from. He has phoned in the 10s of times!!! At least 12 times on Friday alone, AFTER she told him to leave her alone! I'm pretty sure we could take this to SAPS now it's gotten so bad! He is getting personal. He thinks it's a big joke, like he's untouchable. HOW CAN MOMENTUM employ people like this? HOW ARE THEY ALLOWED TO WORK THIS WAY? This is beyond disgraceful! He phoned to sell something, my wife said no. SO MOVE ON!!!!
4 replies
34 months ago
Sanlam Gap Cover is a ****
Sanlam Gap Cover is the biggest money-making **** ever! I have been a client since 2015. This is only my second EVER claim since then. They VERY HAPPILY take my money every single month (NOT ONCE LATE or MISSED), but when it's time to claim. They have a million and 1 reasons why they can't pay out! I had a shoulder operation, I did everything that was required of me, from starting at the GP, to the Specialist, pre-approval from my Medical Aid, everything! My medical aid was wiped out by this operation. Exactly when your GAP COVER is supposed to COVER THE GAP! Nope, not these people! Not only that. I've had to run around after them from the beginning of this disgusting experience. I have to follow-up with them telephonically, only to find out about outstanding requirements! They have rejected ALL but ONE of my claims. That claim wasn't even paid in full either! And I have the Comprehensive Cover! "Any cost or shortfall due to you exceeding your benefit limit on your medical scheme is an exclusion" "Shortfalls on ward fees, theatre fees and other hospital expenses are an exclusion" "Any code declined by the scheme is an exclusion" "Medical Scheme reimbursed below scheme rates" These are just some of the shocking Decline reasons I have received. WHAT IS THE PURPOSE OF GAP COVER??? When we were looking for a Gap Cover back then, we SPECIFICALLY chose a big reputable name to go with. TO AVOID THIS EXACT EXPERIENCE! I will not recommend Sanlam Gap Cover to ANYONE. They are the biggest ******* of them all!
5 replies
36 months ago
FNB Complaint Left Unresolved
Complaint reference 3012516 My existing complaint has NOT been resolved!!! We are STILL stuck with an old bank card that DOES NOT work and a NEW card at the WRONG branch! We had to go the entire weekend without it, which was EXTREMELY inconvenient! Their complete lack of interest is mind-boggling! Honestly, if you we thinking about opening a bank account with FNB, please, for your sake, KEEP LOOKING! You will have nothing but problems & bad experiences dealing with these people! The only time I have EVER had to resort to Hello Peter is because of FNB, no one else!
5 replies
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12 (100%)