Snatcher - false advertising and never refund!

I bought an airfrier - first they sent me a small one but I paid for a big one over R4000 and the one the sent me was only R1100. I then returned it without opening. Said I am not willing to pay for the return as it was their fault. They promised to pay me back as soon as they receive it. They received it and now 4 months later I do not have my air frier nor my money. Promises on email is all I get and now they ignore all mails. There is no contact number. Don't buy from them as they advertise one thing and send you another! You never see your money again.