SO
Smart Online Trader
Verified Business
SO
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Smart Online Trader receives strong praise for its onboarding coaches and personalised account management, with named consultants like Michael Muller, Willem, Uan, and Damian frequently mentioned. However, a minority of reviews raise serious concerns about contract transparency, fixed-term subscriptions, and aggressive debt collection that have left some customers feeling financially trapped.
TrustIndex
9.3
Ranking
#3
in Short Courses
NPS Score
63
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Smart Online Trader receives strong praise for its onboarding coaches and personalised account management, with named consultants like Michael Muller, Willem, Uan, and Damian frequently mentioned. However, a minority of reviews raise serious concerns about contract transparency, fixed-term subscriptions, and aggressive debt collection that have left some customers feeling financially trapped.
Smart Online Trader's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Customers consistently praise named coaches such as Michael Muller, Willem, Uan, and Damian (9.0) for patience, knowledge, and dedication. Reviewers highlight bilingual Afrikaans and English support, 24/7 availability, and proactive check-ins that make new traders feel supported throughout their learning journey.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Ek het hierdie wonderlike ondervinding met Uan gehad, hy het my die hele journey gemaklik laat voer en later my die belangrikste goed begin coach. Dankie vir sò 'n bekwame, geduldige en insiggewende tutor.
1 reviews | Active since Jan 2020
Ek het hierdie wonderlike ondervinding met Uan gehad, hy het my die hele journey gemaklik laat voer en later my die belangrikste goed begin coach. Dankie vir sò 'n bekwame, geduldige en insiggewende tutor.
1 reviews | Active since Jan 2020
Michael Muller, Account Manager at Smart Online Trader provided exceptional support, guiding me through platform challenges and keeping my trading journey on track. Highly recommended!
1 reviews | Active since Jan 2020
Michael Muller, Account Manager at Smart Online Trader provided exceptional support, guiding me through platform challenges and keeping my trading journey on track. Highly recommended!
1 reviews | Active since Jan 2020
Please do not let them fool you into this ridiculous programme. They are very quick to make you pay subscription but only after you paid, they send terms and conditions to realise its a fixed term for 12 month payment and you cannot cancel when you are not interest any longer.
1 reviews | Active since Jan 2020
Please do not let them fool you into this ridiculous programme. They are very quick to make you pay subscription but only after you paid, they send terms and conditions to realise its a fixed term for 12 month payment and you cannot cancel when you are not interest any longer.
Smart Online Trader has a TrustIndex of 9.3 out of 10 on Hellopeter, based on 58 reviews in the last 12 months. Hellopeter has tracked Smart Online Trader across 1,183 total reviews. How is the TrustIndex calculated? →