

Sieff Optometrists
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I did my glasses via dit optometrist last year April and had 8 months to pay off via debit I received glasses May/June and notify them am not seeing properly with it no one attended to my call logged in October I decided stop my debit and have a respond from them was suppose to end agreement November but because stop debit I ended December. My glasses were picked up and sorded before December. I made my last payment December and no one contact me regarding any payment January they try to debit and was unpaid I can't act them and query the debit they said it's because I missed payment October explain that I paid it December. The following mth they try again and was told to send bank statements. Why mst I send statement if I have to pay and who are reliable for debits they run every month that gets return it was not my fault that the glasses were not fit and why did they only respond when payment was stop August and sept I paid for query that was already logged they mst stop debiting my account because now they are trying every month and debits returned. Am not owing them for work poorly done on they side. They mst stop debiting my account
1 reviews | Active since Jan 2020
I did my glasses via dit optometrist last year April and had 8 months to pay off via debit I received glasses May/June and notify them am not seeing properly with it no one attended to my call logged in October I decided stop my debit and have a respond from them was suppose to end agreement November but because stop debit I ended December. My glasses were picked up and sorded before December. I made my last payment December and no one contact me regarding any payment January they try to debit and was unpaid I can't act them and query the debit they said it's because I missed payment October explain that I paid it December. The following mth they try again and was told to send bank statements. Why mst I send statement if I have to pay and who are reliable for debits they run every month that gets return it was not my fault that the glasses were not fit and why did they only respond when payment was stop August and sept I paid for query that was already logged they mst stop debiting my account because now they are trying every month and debits returned. Am not owing them for work poorly done on they side. They mst stop debiting my account
1 reviews | Active since Jan 2020
Bought and paid for a pair of glasses from this company last year, today I get a call from their lawyers that I have been handed over cause I owed them R72!!!!!!!!! I don't owe anyone any monies... If they check their emails and answer their calls they would have captured all my proof of payments. I've placed a second order for glasses which I want to now cancel cause this company has left a very sour taste in my mouth... Will not be using them anymore no matter what.
1 reviews | Active since Jan 2020
Bought and paid for a pair of glasses from this company last year, today I get a call from their lawyers that I have been handed over cause I owed them R72!!!!!!!!! I don't owe anyone any monies... If they check their emails and answer their calls they would have captured all my proof of payments. I've placed a second order for glasses which I want to now cancel cause this company has left a very sour taste in my mouth... Will not be using them anymore no matter what.
1 reviews | Active since Jan 2020
Thank you so much for coming through to my company and running the free eye clinic programme. I benefited so much since I don't have a medical aid, as I used the 8 months interest free payment plan (Opti Finance) offered by your company. My glasses were delivered successfully at my workplace on Monday, thank you Sieff Optometrists!
1 reviews | Active since Jan 2020
Thank you so much for coming through to my company and running the free eye clinic programme. I benefited so much since I don't have a medical aid, as I used the 8 months interest free payment plan (Opti Finance) offered by your company. My glasses were delivered successfully at my workplace on Monday, thank you Sieff Optometrists!
1 reviews | Active since Jan 2020
The overall service was outstanding. I couldn’t have asked for better service. The prices are extremely affordable. Your pro-active approach on supplying great customer service and a wide variety of product selection has always been admirable, leaving very little room for suggestions. GREAT JOB EVERYONE!!!!
1 reviews | Active since Jan 2020
The overall service was outstanding. I couldn’t have asked for better service. The prices are extremely affordable. Your pro-active approach on supplying great customer service and a wide variety of product selection has always been admirable, leaving very little room for suggestions. GREAT JOB EVERYONE!!!!
1 reviews | Active since Jan 2020
These people came to our offices and had tests done. I purchased glasses as they advised and they have debited my account yet my glasses have not been delivered it’s been almost 2 months now. I want my money back and cancel that debit order. Disgusting
1 reviews | Active since Jan 2020
These people came to our offices and had tests done. I purchased glasses as they advised and they have debited my account yet my glasses have not been delivered it’s been almost 2 months now. I want my money back and cancel that debit order. Disgusting
1 reviews | Active since Jan 2020
Sieff should change their name to broken promises and "next week" as this seems to be their go to answer to anything you ask them. I have been patiently waiting for my delivery of my glasses. After many lies, someone actually called and said that you guessed it "your glasses will be delivered next week and promised that this is in fact the truth" I called on Monday as was told my glasses were back from the lab and they had them, So I called this morning, only to be told sorry now my order will only be delivered next week. Incompetence at its best. Absolutely not impressed
1 reviews | Active since Jan 2020
Sieff should change their name to broken promises and "next week" as this seems to be their go to answer to anything you ask them. I have been patiently waiting for my delivery of my glasses. After many lies, someone actually called and said that you guessed it "your glasses will be delivered next week and promised that this is in fact the truth" I called on Monday as was told my glasses were back from the lab and they had them, So I called this morning, only to be told sorry now my order will only be delivered next week. Incompetence at its best. Absolutely not impressed
Hellopeter has tracked Sieff Optometrists across 34 reviews. Sieff Optometrists hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Sieff Optometrists? Write a review to help others decide.