Very very bad service from SHINY ROCK POLISHED,NEVER will i recommend them

I bought a ring from them on the 25th of November using my pay just now,only after i made the first payment they said it would take 2 weeks to manufacture the ring...after 2 and a half weeks i emailed them and they said there was a defect on the the ring and they would need to remanufacture it so its another 2 weeks...i said i needed it before christmas and they said they wil refund the payment..so i bought a ring from american swiss to get ingaged on christmas eve...its the 27th december now and no refund and no reply from them,the second payment was suppose to come of but luckily its a account i only use for purchases,so i dont leave money there...but no reply from them of pay just now