Based on recent customer reviews, SEESA (Pty) Ltd receives sharply divided feedback. Customers consistently praise individual facilitators and trainers, with a recurring theme being the value of skills development sessions, knowledgeable staff, and helpful guidance on WSP, ATR, and SDL claims. However, a strong undercurrent of dissatisfaction emerges around billing disputes, cancellation difficulties, persistent unsolicited marketing calls, and perceived poor treatment of long-standing clients. Several reviewers describe undelivered services after payment, communication breakdowns between departments, and frustration with call centre responsiveness, raising concerns about service consistency outside the training function.
TrustIndex
3.2
Ranking
#64
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We have been a client for many years at SEESA. Two years ago there were a few months that we sent in our UIF UI-19 forms and in return to receive the UI-7 forms for payments, we did not receive it. After complaining, a new person was assigned to our Business. Since January 2026, we have had the same problem again. They did not receive our emails and now our UIF payments are behind. I phoned to cancel the service and then I was told I would be contacted regarding the cancellation. I was contacted a week later just to know what our reason is. When stating our reason, I was told, thank you for your honesty and it would be reviewed. Up until today I have not received a cancellation email nor any other communication. We continue to pay for a service we are not getting. Every month they are quick to send the account and the debit order goes off but no service in return.
1 reviews | Active since Jan 2020
We have been a client for many years at SEESA. Two years ago there were a few months that we sent in our UIF UI-19 forms and in return to receive the UI-7 forms for payments, we did not receive it. After complaining, a new person was assigned to our Business. Since January 2026, we have had the same problem again. They did not receive our emails and now our UIF payments are behind. I phoned to cancel the service and then I was told I would be contacted regarding the cancellation. I was contacted a week later just to know what our reason is. When stating our reason, I was told, thank you for your honesty and it would be reviewed. Up until today I have not received a cancellation email nor any other communication. We continue to pay for a service we are not getting. Every month they are quick to send the account and the debit order goes off but no service in return.
1 reviews | Active since Jan 2020
I have just had the most unprofessional experience after more than 10 years as a platinum client with SEESA. As a small creche, I experienced a dramatic drop in learners last year and obviously had to cut on my overheads i.e. one of the expenses was SEESA. After explaining several times and being refused a payment-break we were told to rather cancel and that they would contact us in January 2026. It is now March, and no-one contacted us, so we then contacted them various times to re-join. We were then informed that an admin cost was required for each product (we had 5 products) after completing all forms again to resume as of the 15th, we then get an e-mail to say the following: "After careful consideration we have decided not to proceed with service delivery for the CP services. Your contract for the CP Services specifically will be cancelled immediately. We trust that the above is in order" After obvious enquiry I was told by the writer of this e-mail that we had too many company problems? and we canceled last year???? looking through the records we used them 1 (once) and they advised us to cancel last year!!! Is this how you treat a customer after 10 years plus??? What a joke you are SEESA I certainly hope you do not have the opportunity ever to milk more clients and then treat them like this.
1 reviews | Active since Jan 2020
I have just had the most unprofessional experience after more than 10 years as a platinum client with SEESA. As a small creche, I experienced a dramatic drop in learners last year and obviously had to cut on my overheads i.e. one of the expenses was SEESA. After explaining several times and being refused a payment-break we were told to rather cancel and that they would contact us in January 2026. It is now March, and no-one contacted us, so we then contacted them various times to re-join. We were then informed that an admin cost was required for each product (we had 5 products) after completing all forms again to resume as of the 15th, we then get an e-mail to say the following: "After careful consideration we have decided not to proceed with service delivery for the CP services. Your contract for the CP Services specifically will be cancelled immediately. We trust that the above is in order" After obvious enquiry I was told by the writer of this e-mail that we had too many company problems? and we canceled last year???? looking through the records we used them 1 (once) and they advised us to cancel last year!!! Is this how you treat a customer after 10 years plus??? What a joke you are SEESA I certainly hope you do not have the opportunity ever to milk more clients and then treat them like this.
1 reviews | Active since Jan 2020
During a hearing one of your employee was bias, rude and very unprofessional the manager provided an expired warning and she didn't check the warning I had to speak up and tell her the warning had already lapses she didn't not want me to defend myself.
1 reviews | Active since Jan 2020
During a hearing one of your employee was bias, rude and very unprofessional the manager provided an expired warning and she didn't check the warning I had to speak up and tell her the warning had already lapses she didn't not want me to defend myself.
1 reviews | Active since Jan 2020
February has 28 days of which the 27th is a Friday the last day of the month. Seesa has been assisting us quite some time with our service request and a Platinum client. Sadly to say SEESA Payroll has dropped the ball as it is 15h30 and unfortunately we have not received our payroll to check and finalise. When speaking to a Senior Corlia Bam I am told that she is busy with a personal matter and this is more important than our company a client. I have done numerous calls. Seesa call center cannot assist as they do not have a clue who handles what. Nobody answers there phones as wow it is Friday and Seesa closes at 13h00 even on a month end. How sad is this
1 reviews | Active since Jan 2020
February has 28 days of which the 27th is a Friday the last day of the month. Seesa has been assisting us quite some time with our service request and a Platinum client. Sadly to say SEESA Payroll has dropped the ball as it is 15h30 and unfortunately we have not received our payroll to check and finalise. When speaking to a Senior Corlia Bam I am told that she is busy with a personal matter and this is more important than our company a client. I have done numerous calls. Seesa call center cannot assist as they do not have a clue who handles what. Nobody answers there phones as wow it is Friday and Seesa closes at 13h00 even on a month end. How sad is this
1 reviews | Active since Jan 2020
So these people call me I got a job should come in for training only for 5 days but before that there was said if u feel the taining isnt for you there is another position available if you dont make the percentage the ask and if u feel the type of department isn't for u .Toay I completed my taining and we also di a pitch test which there other telemarketers gave us. We call the person who is supposed to pitch to and who is a manager told us we asked to much questions but mind you the telemarketers at sessa gave us the same pitch they used to get in. So we took our bags and left. Guys please dont go for interviews there the ****s and give false hope to people
1 reviews | Active since Jan 2020
So these people call me I got a job should come in for training only for 5 days but before that there was said if u feel the taining isnt for you there is another position available if you dont make the percentage the ask and if u feel the type of department isn't for u .Toay I completed my taining and we also di a pitch test which there other telemarketers gave us. We call the person who is supposed to pitch to and who is a manager told us we asked to much questions but mind you the telemarketers at sessa gave us the same pitch they used to get in. So we took our bags and left. Guys please dont go for interviews there the ****s and give false hope to people
1 reviews | Active since Jan 2020
we were firstly with the SEESA skills and training department and have since joined the labour and law department. they are very helpful and the kindest employees, if I have questions, they are always willing to assist where they can. I have done a variety of training on the skills training platform, they also assist in submitting the percentage we can claim back from SARS for the SDL #BlackFriday
1 reviews | Active since Jan 2020
we were firstly with the SEESA skills and training department and have since joined the labour and law department. they are very helpful and the kindest employees, if I have questions, they are always willing to assist where they can. I have done a variety of training on the skills training platform, they also assist in submitting the percentage we can claim back from SARS for the SDL #BlackFriday
1 reviews | Active since Jan 2020
I will definitely not recommended SEESA at all, they brag they are the largest in the Industry, but they can't even reply to all these negative reviews. A total waste of money for business owners to register with them.
1 reviews | Active since Jan 2020
I will definitely not recommended SEESA at all, they brag they are the largest in the Industry, but they can't even reply to all these negative reviews. A total waste of money for business owners to register with them.
1 reviews | Active since Jan 2020
Im being called on a daily basis, every day i would instruct the call center to remove me from their system, and every time i am told they have no system. Which is alarming, why would i then make use of your services. I have now on a previous occasion requested my number to be blocked, and yet again i get calls. The call center refuse to put you in contact with someone senior to handle these requests. This need to stop
1 reviews | Active since Jan 2020
Im being called on a daily basis, every day i would instruct the call center to remove me from their system, and every time i am told they have no system. Which is alarming, why would i then make use of your services. I have now on a previous occasion requested my number to be blocked, and yet again i get calls. The call center refuse to put you in contact with someone senior to handle these requests. This need to stop
Based on recent customer reviews, SEESA (Pty) Ltd receives sharply divided feedback. Customers consistently praise individual facilitators and trainers, with a recurring theme being the value of skills development sessions, knowledgeable staff, and helpful guidance on WSP, ATR, and SDL claims. However, a strong undercurrent of dissatisfaction emerges around billing disputes, cancellation difficulties, persistent unsolicited marketing calls, and perceived poor treatment of long-standing clients. Several reviewers describe undelivered services after payment, communication breakdowns between departments, and frustration with call centre responsiveness, raising concerns about service consistency outside the training function.
SEESA (Pty) Ltd has a TrustIndex of 3.2 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked SEESA (Pty) Ltd across 165 total reviews. How is the TrustIndex calculated? →