Sealy
1.3|263 reviews
Responds in 70 hours 44 min
JRJR
Jeerani Rehman Jeerani Rehman
1 reviews | Active since Member
13 Jan 2026, 06:00
POOR QUALITY BEDS
Sealy, owned by BRAVO BRANDS in South Africa, your quality has really declined. Using inferior/ s**** timber for making beds.
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Replies (3)0
Replies (3)Sealy's replyOfficial
13 Jan 2026, 06:11Hi Jeerani, sorry to hear of the bad experience received, our commitment to continually improve our products and services through the application of a quality management
system, as guidelined by the ISO (International Standards Organisation) quality management principles.
We make every effort to manufacture our sleep sets with only the finest materials. If however, you discover a defect in your new hand made
mattress or foundation, please contact the retail store where you purchased your sleep set. thanks Verdi
system, as guidelined by the ISO (International Standards Organisation) quality management principles.
We make every effort to manufacture our sleep sets with only the finest materials. If however, you discover a defect in your new hand made
mattress or foundation, please contact the retail store where you purchased your sleep set. thanks Verdi
Best regards,
Sealy's reply13 Jan 2026, 06:11
Official
Hi Jeerani, sorry to hear of the bad experience received, our commitment to continually improve our products and services through the application of a quality management
system, as guidelined by the ISO (International Standards Organisation) quality management principles.
We make every effort to manufacture our sleep sets with only the finest materials. If however, you discover a defect in your new hand made
mattress or foundation, please contact the retail store where you purchased your sleep set. thanks Verdi
system, as guidelined by the ISO (International Standards Organisation) quality management principles.
We make every effort to manufacture our sleep sets with only the finest materials. If however, you discover a defect in your new hand made
mattress or foundation, please contact the retail store where you purchased your sleep set. thanks Verdi
Best regards,
JRJR
Jeerani Rehman Jeerani Rehman's updateReviewer Update
13 Jan 2026, 13:17Verdi, that is a blatant lie; Sealy South Africa ( BRAVO ) does NOT possess an ISO 9001 certificate. If you so call, comply to ISO standards, defects would not end up at the consumer. Sealy is using S C R A P timber for manufacturing. I will await your reply with your iso certification number and certificate number.
I have just browsed Hello Peter, and am flabbergasted by the number of complaints on this platform.
Are you giving everyone the same response, " SORRY TO HEAR......."
I have just browsed Hello Peter, and am flabbergasted by the number of complaints on this platform.
Are you giving everyone the same response, " SORRY TO HEAR......."
JRJR
Jeerani Rehman Jeerani Rehman's update13 Jan 2026, 13:17
Reviewer Update
Verdi, that is a blatant lie; Sealy South Africa ( BRAVO ) does NOT possess an ISO 9001 certificate. If you so call, comply to ISO standards, defects would not end up at the consumer. Sealy is using S C R A P timber for manufacturing. I will await your reply with your iso certification number and certificate number.
I have just browsed Hello Peter, and am flabbergasted by the number of complaints on this platform.
Are you giving everyone the same response, " SORRY TO HEAR......."
I have just browsed Hello Peter, and am flabbergasted by the number of complaints on this platform.
Are you giving everyone the same response, " SORRY TO HEAR......."
Sealy's replyOfficial
07 Apr 2026, 06:01.
Best regards,
Sealy's reply07 Apr 2026, 06:01
Official
.
Best regards,