Bad service Sassa Bellville

I have to go to Sassa to have a photo taken so that I can get my old age pension. When I got to Sassa Bellville I was so shocked to see old people sitting in a queue in the rain. Can Sassa not do something about these queues. These are old people, some could be sick. They could make a specific queue for people over 60 and someone to just help them or ask the banks if they cannot take the photos and send it to them. Something must be done to help the old people. I am still fit and healthy but there are people that really need help.