Requesting for help

I have tried calling Sassa several times requesting the to stop or help with the person who is earning R370 under my child's name that person has been earning that since August 2025. When I went to the bank to open an account for my son it says he already has an account. My son is not getting any R370 and he is struggling to get it. The statement shows that he is in Johannesburg the person who is getting Sassa grant under his names. My son is Durban never went to Johannesburg his names are Thoriso Lisolethu Reagike Cheloane