Receipt Tampering and Misuse of Customer Competition Details

Dear Sasol Customer Service Team,

I am writing to formally raise a concern regarding conduct observed at your service station, Sasol Pretoria Central.

I have noticed a recurring issue involving a petrol attendant identified as Lisivh. On multiple occasions, this attendant has torn customer receipts and removed the sections containing instant competition details and QR scan information before handing the slip to customers. This behavior appears deliberate and consistent.

I believe this constitutes misconduct, as these competition details are intended for customers who purchase fuel, not for staff to appropriate. As a loyal Sasol customer who makes a point of refueling at your stations, I find this practice both concerning and unacceptable. Notably, when I am assisted by other attendants, I receive my receipt in full without any alterations.

I request that this matter be investigated urgently, as it reflects poorly on the integrity of the service provided at this location. If this issue is not addressed, it may affect my decision to continue using this station and could influence others through word of mouth.