Rude management

We are sorry to hear that you feel this way. As the managing agents, we act on the instructions of the trustees, whose role is to ensure that owners and occupiers comply with the Act and the scheme’s registered rules. In this instance, we were requested to notify certain owners of a rule breach and to outline the necessary steps to ensure compliance, as well as the potential consequences of non-compliance.

We understand that such matters can be frustrating, and we always strive to communicate in a professional and respectful manner. We also provided information on the appropriate channels should you wish to lodge a dispute. If you would like to discuss this further, please feel free to contact our office.