Safana Panelbeaters & Spraypainters
Claimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
Safana Panelbeaters & Spraypainters
Claimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 05:12
From the time we entered the premises until we drove out after the repairs were done we received exceptional and professional service
From the time we entered the premises until we drove out after the repairs were done we received exceptional and professional service. It was refreshing to deal with a company that offer such exceptional customer service.
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Anonymous
1 reviews | Active since Jan 2020
16 Apr 2026, 05:12
From the time we entered the premises until we drove out after the repairs were done we received exceptional and professional service
From the time we entered the premises until we drove out after the repairs were done we received exceptional and professional service. It was refreshing to deal with a company that offer such exceptional customer service.
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Lorrayne F
1 reviews | Active since Jan 2020
17 Mar 2024, 11:44
Thank you Safana PanelBeaters and Spraypainters
I was immensely impressed with the work done and the service provided! Thank you and will definitely recommend to my insurers as a quality service provider.
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Lorrayne F
1 reviews | Active since Jan 2020
17 Mar 2024, 11:44
Thank you Safana PanelBeaters and Spraypainters
I was immensely impressed with the work done and the service provided! Thank you and will definitely recommend to my insurers as a quality service provider.
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2024, 13:13
Excellent service and value for money.
Great service and excellent workmanship. The team at Safana have done a great job repairing my car which was damaged in an accident. Customer service is faultless. I highly recommend them. Five stars all around!
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Anonymous
1 reviews | Active since Jan 2020
9 Feb 2024, 13:13
Excellent service and value for money.
Great service and excellent workmanship. The team at Safana have done a great job repairing my car which was damaged in an accident. Customer service is faultless. I highly recommend them. Five stars all around!
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MD
Michael D
1 reviews | Active since Jan 2020
27 Nov 2019, 10:08
Safana Panelbeaters Bruma
Took my Datsun Go for an assessment this morning with damage to the left side of the vehicle. I went into Bedford Shopping Centre and accidently brushed the 2 doors on the left which has left dents on both doors. The metal is so soft that it just pushed in. I have just received the quote and am disgusted that the panelbeaters even justified this as a reasonable quote. I really don't understand how they get away with ripping people off like this. It is disgusting. I can, if need be, add a visual to show the damage. To receive a quote for R31 391,75 is an insult.
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Michael D
1 reviews | Active since Jan 2020
27 Nov 2019, 10:08
Safana Panelbeaters Bruma
Took my Datsun Go for an assessment this morning with damage to the left side of the vehicle. I went into Bedford Shopping Centre and accidently brushed the 2 doors on the left which has left dents on both doors. The metal is so soft that it just pushed in. I have just received the quote and am disgusted that the panelbeaters even justified this as a reasonable quote. I really don't understand how they get away with ripping people off like this. It is disgusting. I can, if need be, add a visual to show the damage. To receive a quote for R31 391,75 is an insult.
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Shaun Campbell-Cowan
1 reviews | Active since Jan 2020
4 Apr 2019, 06:59
Poor / Disguisting Service from Safana panel Beaters
Had to wait 3 months for repairs to commence... 1: Rear Tailgate lid is skew and does not close properly( Over spray on existing bodywork) The one on the vehicle is the original that has been repaired. We requested an Invoice to verify this and were given an Estimate from them where it states that a NEW Tailgate would be charged for..(Attached) The use of the repaired damaged Tailgate on the vehicle was confirmed by the Workshop Manager. 2: Rear Right Tail Light is not flush 3: Bonnet Catch release does not work properly - Battery had been disconnected and therefore they had opened the bonnet..This needs to be repaired. 4: There was also an extra component in the front of the car that could not be explained. Will send picture. On arrival to collect the car at 16:30 as discussed , the vehicle was not ready ( the rear tailgate did not close and had to be adjusted - Badges were not yet affixed) We were advised that they car was in the wash bay ...... this was not the case as we discovered... We did request for the Tax invoice on a number of occasions and were advised that this was not available. The client service from the panel beaters was appalling... A person at the Panel Beaters told us that we should have arrived to collect at 16:30 , but we only arrived at 16:40... And the car was not ready.. She then proceeded to tell us that were were late for collection. The vehicle was NOT ready...until after 17:45. PLEASE do not use them ...... They continually change stories told to Insurance and the client. the stories do not match...
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Shaun Campbell-Cowan
1 reviews | Active since Jan 2020
4 Apr 2019, 06:59
Poor / Disguisting Service from Safana panel Beaters
Had to wait 3 months for repairs to commence... 1: Rear Tailgate lid is skew and does not close properly( Over spray on existing bodywork) The one on the vehicle is the original that has been repaired. We requested an Invoice to verify this and were given an Estimate from them where it states that a NEW Tailgate would be charged for..(Attached) The use of the repaired damaged Tailgate on the vehicle was confirmed by the Workshop Manager. 2: Rear Right Tail Light is not flush 3: Bonnet Catch release does not work properly - Battery had been disconnected and therefore they had opened the bonnet..This needs to be repaired. 4: There was also an extra component in the front of the car that could not be explained. Will send picture. On arrival to collect the car at 16:30 as discussed , the vehicle was not ready ( the rear tailgate did not close and had to be adjusted - Badges were not yet affixed) We were advised that they car was in the wash bay ...... this was not the case as we discovered... We did request for the Tax invoice on a number of occasions and were advised that this was not available. The client service from the panel beaters was appalling... A person at the Panel Beaters told us that we should have arrived to collect at 16:30 , but we only arrived at 16:40... And the car was not ready.. She then proceeded to tell us that were were late for collection. The vehicle was NOT ready...until after 17:45. PLEASE do not use them ...... They continually change stories told to Insurance and the client. the stories do not match...
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Replies (0)MM
Miriam M
1 reviews | Active since Jan 2020
13 Nov 2018, 10:12
#Bring back my keys
Safana panel beaters were selected by Santam fix my vehicle after an accident. After the accident the car would not start then it worked fine. On the day when the car was due to go to the panel beaters this happened again and the car had to be towed and we gave the tow driver the key for the vehicle which he used to lock and unlock the vehicle when it got to the panel beaters. The insurance said they were not going to fix the problem with the car starting as it had nothing to do with the accident which we were ok with and agreed we would get someone to fix the car after the panel beaters were done. On the 29th of October my husband went to collect the car as the panel beaters were done but the keys were not responding to the vehicle. He went back home and got the spare keys which were working fine. The key that we got from Safana when inserted shows a message on the dash that "Key is not for this vehicle". We have confirmed with Mercedes Benz who have put it in writing that message only shows if the keys is not for the vehicle- so Safana gave us the wrong keys. From 29 October Safana panel beaters have refused to take responsibility for losing my car keys and insist that the keys they gave us back are the ones for the vehicle. We have since fixed the problem with the ignition and the car starts but I am still waiting for my key. Santam as the insurer who referred us to Safana have not done much to assist and am worried that someone out there has a copy of my key which they can use at any time.
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Miriam M
1 reviews | Active since Jan 2020
13 Nov 2018, 10:12
#Bring back my keys
Safana panel beaters were selected by Santam fix my vehicle after an accident. After the accident the car would not start then it worked fine. On the day when the car was due to go to the panel beaters this happened again and the car had to be towed and we gave the tow driver the key for the vehicle which he used to lock and unlock the vehicle when it got to the panel beaters. The insurance said they were not going to fix the problem with the car starting as it had nothing to do with the accident which we were ok with and agreed we would get someone to fix the car after the panel beaters were done. On the 29th of October my husband went to collect the car as the panel beaters were done but the keys were not responding to the vehicle. He went back home and got the spare keys which were working fine. The key that we got from Safana when inserted shows a message on the dash that "Key is not for this vehicle". We have confirmed with Mercedes Benz who have put it in writing that message only shows if the keys is not for the vehicle- so Safana gave us the wrong keys. From 29 October Safana panel beaters have refused to take responsibility for losing my car keys and insist that the keys they gave us back are the ones for the vehicle. We have since fixed the problem with the ignition and the car starts but I am still waiting for my key. Santam as the insurer who referred us to Safana have not done much to assist and am worried that someone out there has a copy of my key which they can use at any time.
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