We strongly caution anyone against dealing with Tessa

We strongly caution anyone against dealing with TESSA VIANIE VAN DER BERG, SA Visa Services, Global Translation, Dynamic Interpreters, or any related trading name connected to the same operator. We paid R11,950.00 for sworn translation services, but the translations were never delivered and no refund has been received. Repeated calls, emails, WhatsApps and SMS messages have gone unanswered or unresolved. This matter went beyond poor service. In our view, the conduct was evasive, unacceptable and deeply concerning. We were given conflicting information about the sworn translator allegedly appointed and paid. When we contacted the translator directly, we were told no instruction had been received and no payment had been made. Tessa then claimed another translator had been sourced and paid, but no proof of payment, appointment, or completed translations was ever provided. We gave multiple opportunities for the matter to be resolved and clearly requested either the completed sworn translations or a full refund. We received neither. As a result, we had to pay another translator ourselves to protect our client relationship, causing direct financial loss and reputational risk. The business emails connected to our dealings include: [email protected] [email protected] [email protected] We are also concerned by the number of business names/entities that appear connected to the same person. In our opinion, this is a major red flag. Based on our experience, we would not trust this business with urgent, sensitive or prepaid work. We strongly recommend that others avoid paying upfront and conduct proper checks before engaging with Tessa or any related company.