SA Home Loans Insurance
1.1|54 reviews
NM
NOMALIZO M
1 reviews | Active since Member
22 May 2026, 12:18
Delaying valid claim despite overvoltage report.
South African HomeLoans delaying valid claim 5 months despite adjuster confirming overvoltage damage.
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Replies (2)SA Home Loans Insurance's replyOfficial
22 May 2026, 12:23Hi Nomalizo,
We apologise for the recent frustration that you have experienced. We have escalated your query to the relevant team who will be in touch to assist.
Warm regards,
SAHL Insurance
We apologise for the recent frustration that you have experienced. We have escalated your query to the relevant team who will be in touch to assist.
Warm regards,
SAHL Insurance
Best regards,
SA Home Loans Insurance's reply22 May 2026, 12:23
Official
Hi Nomalizo,
We apologise for the recent frustration that you have experienced. We have escalated your query to the relevant team who will be in touch to assist.
Warm regards,
SAHL Insurance
We apologise for the recent frustration that you have experienced. We have escalated your query to the relevant team who will be in touch to assist.
Warm regards,
SAHL Insurance
Best regards,
NM
NOMALIZO M's updateReviewer Update
22 May 2026, 12:43Thanks for the response. This claim for overvoltage damage has been outstanding for 5 months with your adjuster confirming the cause. Please provide a written update with a payment/settlement date by 27 May 2026.
If I dont received this, I will escalate to the Ombudsman for Short-Term Insurance as advised by Standard Bank.
If I dont received this, I will escalate to the Ombudsman for Short-Term Insurance as advised by Standard Bank.
NM
NOMALIZO M's update22 May 2026, 12:43
Reviewer Update
Thanks for the response. This claim for overvoltage damage has been outstanding for 5 months with your adjuster confirming the cause. Please provide a written update with a payment/settlement date by 27 May 2026.
If I dont received this, I will escalate to the Ombudsman for Short-Term Insurance as advised by Standard Bank.
If I dont received this, I will escalate to the Ombudsman for Short-Term Insurance as advised by Standard Bank.